Carquest Auto Parts - WHITELAW AUTO - PARIS

4.8
38 reviews

About

Auto Parts & Accessories
Carquest Auto Parts - WHITELAW AUTO - PARIS at 326 Grand River St. N in Paris is one of the nation’s leading auto parts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Paris, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Carquest Auto Parts - WHITELAW AUTO - PARIS
326 Grand River St. N, Paris, ON
N3L 3R7, Canada

Hours

Reviews

4.8
38 reviews
5 stars
33
4 stars
3
3 stars
1
2 stars
0
1 star
1
  • MM
    Michael Miles
    Nov 12, 2025
    5.0
    Dave is really great. Staff know how to take a joke
  • LW
    L W
    Jul 4, 2025
    5.0
    Excellent customer service all around 🩷 especially The Tuckster
  • EL
    Elvis Lives
    Jul 4, 2025
    1.0
    ..... posed a question about a warranty on a part .... the girl said, "let me get back to you on that" .... 1 week later .... no follow up phone call .... called back after another week, to speak to the same employee, who STILL never called me back ... and she just said, "sorry i've been busy" ... this happened multiple times in a 2 1/2 week period .... during the last follow up follow to voice my concerns, she passed along to the phone to .... super "manager" Tucker !!! .... nice ... the Tuckster then proceeds to conduct himself most in the most overbearing, and rude manner i've ever experienced ... after telling his side of the proceedings for 5 minutes, i tried to tell my side for 30 seconds .. to which he replied .... "if you keep talking, i'm going to speak over you" .... speak over me ?? .... "if you keep being rude i'm going to hang up" ... i'm being rude???? .... pot calling the kettle much ??? .... what type of business practice is this exactly Whitelaw ??? ... this is your "manager" ??? .... beyond interesting 1) i don't get a call back on a simple yet necessary question , for 2 1/2 weeks 2) i call to simply let them know, that this is unacceptable, as politely as i could ... and she passes the phone to Mr. Super Manager .... Tucker 3) Tucker tells me he will talk over me, i'm being rude, and then Mr. Super Manager Tucker ... hangs up the phone !!! ... really Tucker, really??? .... ok Whitelaw .... you've got a small monopoly in this neck of the woods on auto parts ... and it's great to defend your employees, even when they've clearly performed poorly .... but be careful of this type of conduct ... it eventually will affect your business ... i hope i'm wrong ...
  • LP
    luis pedro
    Dec 9, 2024
    4.0
    Knowledgeable and parts come fast
  • ZN
    Zack Nancekivell
    May 20, 2023
    5.0
    Dave, Terry and Connor have been excellent. Neil has a great team at carquest. Never disappointed

Frequently Asked Questions About Carquest Auto Parts - WHITELAW AUTO - PARIS

What are the operating hours of Carquest Auto Parts - WHITELAW AUTO - PARIS?

The store is open Monday to Friday from 8:00 AM to 5:00 PM and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.

Where is Carquest Auto Parts - WHITELAW AUTO - PARIS located?

It is located at 326 Grand River St. N, Unit 1, Paris, ON N3L 3R7, Canada.