Enterprise Rent-A-Car

4.1
167 reviews
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Business Details

669 10th Street West, Owen Sound, ON
N4K 3R8, Canada
(519) 371-9777
https://www.enterprise.ca/en/car-rental-locations/ca/on/owen-sound-c27j.html
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About

Car Rental AgencyVan Rental
Need a rental car in Owen Sound, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Owen Sound location today.

Location

Enterprise Rent-A-Car
669 10th Street West, Owen Sound, ON
N4K 3R8, Canada

Hours

Reviews

4.1
167 reviews
5 stars
108
4 stars
20
3 stars
10
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, particularly highlighting individuals like Scott and Abdul for their helpfulness.

Reservation Issues

Several reviews mentioned problems with vehicle availability and reservations, including instances where customers were informed that no cars were available despite having made a reservation.

Vehicle Condition

Customers generally reported that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing practices, citing instances of perceived predatory pricing and unexpected charges.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff behavior and poor communication, indicating inconsistency in customer experiences.
  • AM
    Ames Moby
    Nov 11, 2025
    5.0
    Good guys! Very accommodating.
  • TT
    Thomas Twose
    Nov 11, 2025
    5.0
    Always pleasent and helpful. Car was spotless and well maintained
  • CC
    Catherine Connally
    Nov 5, 2025
    5.0
    Great office with friendly staff and the cars are always in good order and clean
  • BH
    Brock Harley
    Oct 24, 2025
    5.0
    The two young men who waited on us were both excellent & professional with the way things were handled. It was a pleasure to deal with people who were happy with their job & it showed.
  • DM
    Donn Martin
    Oct 6, 2025
    1.0
    Beware of Predatory Pricing & Dishonesty We had car trouble while visiting Sauble Beach and booked a rental online through Enterprise Owen Sound for $152. The next morning, we got a call saying they had no vehicles available. Disappointing, but we understood things get busy. Twenty minutes later, my wife called the same location and spoke with the same operator. After explaining our situation, suddenly a vehicle was available but this time they quoted her $300. So, no vehicles for me at $152... but magically one appeared at double the price. Be very careful dealing with this location. They’ll take advantage of you if they can.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Owen Sound?

Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs in Owen Sound.

What are the opening hours for Enterprise Rent-A-Car in Owen Sound?

The location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.