Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ottawa, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Queen Street location today.
Location
Hours
Reviews
3.9
125 reviews
5 stars
83
4 stars
8
3 stars
2
2 stars1
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Jonah and Aidan.
Car Quality
Several reviews highlighted that the cars were clean and well-maintained, although some customers reported receiving dirty vehicles.
Reservation Issues
Numerous complaints were made about overbooking and unfulfilled reservations, leading to significant customer dissatisfaction.
Mixed Experiences
While many customers had positive experiences, there were also reports of poor service and unresolved issues, indicating inconsistency in service quality.
Communication Problems
Customers expressed frustration with unclear communication regarding reservations and charges, leading to confusion and dissatisfaction.
- AAAnshulJan 2, 20265.0Love the customer service here! They are all very helpful.
- ABAdam BidasDec 21, 20255.0Rented many cars all over the world, never had any problems.
- POPat O'BrienDec 19, 20255.0Great staff service, upgraded vehicle, great price. What's not to love!
- SASandra ArinmahDec 10, 20255.0I found the renting process to be easy and straightforward. The cars were clean and I appreciated the brush to clear the snow.
- HPHannson PaulDec 2, 20255.0Key drop available, staff are on site to help with anything needed
Frequently Asked Questions About Enterprise Rent-A-Car
What is the address of Enterprise Rent-A-Car in Ottawa?
Enterprise Rent-A-Car is located at 226 Queen St, Ottawa, ON, K1P 5E4, Canada.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 5:00 PM Monday through Thursday, and till 6:00 PM on Friday.
Is Enterprise Rent-A-Car open on weekends?
Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 1:00 PM and is closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer?
Enterprise offers a wide range of vehicles including cars and vans with flexible rental options suitable for errands, repairs, or getaways.
How can I book a rental car at Enterprise Rent-A-Car?
You can reserve a rental car online through their website or by calling their main phone number +1 613-232-3536.
Is Enterprise Rent-A-Car in Ottawa woman-owned?
Yes, Enterprise Rent-A-Car in Ottawa is owned by women.
Which car rental agencies are located near Enterprise Rent-A-Car on Queen Street?
Nearby car rental options include National Car Rental and Alamo Rent A Car, providing convenient alternatives close by.
Are there dining options near Enterprise Rent-A-Car on Queen Street?
Yes, dining choices nearby include Mega Wrap and Manhattan's Hand-Made Burgers, perfect for a meal before or after your rental visit.
What professional services are located near Enterprise Rent-A-Car?
Near Enterprise Rent-A-Car, you'll find various professional services such as BALDE LAW (lawyer), Abantu Tech Solutions, and Crestview Strategy.
Does Enterprise Rent-A-Car offer any current promotions?
Yes, you can book now for rental cars at low rates by visiting their deals page on the Enterprise website.