Assured Automotive

4.6
310 reviews
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Business Details

1452 Youville Dr, Ottawa, ON
K1C 1S9, Canada
(613) 424-5701
https://www.assuredauto.ca/locations/frank-guy-orleans-on
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About

Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Repair Shop
Assured Automotive is a subsidiary of The Boyd Group, that operates over 80 auto body/collision repair facilities located through the GTA, Southern Ontario and the Ottawa region. Our vision is Customer 1st and we believe each and every customer should be treated with respect and attention.

Location

Assured Automotive
1452 Youville Dr, Ottawa, ON
K1C 1S9, Canada

Hours

Reviews

4.6
310 reviews
5 stars
270
4 stars
9
3 stars
6
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and attentive staff who provided regular updates throughout the repair process.

Quality of Repairs

The quality of work received high marks, with many customers noting that their vehicles looked as good as new after repairs.

Timeliness

Several reviews highlighted the quick turnaround times for repairs, often completed ahead of schedule.

Communication

Customers appreciated the clear and consistent communication regarding repair status, timelines, and costs.

Mixed Experiences

While many reviews were positive, a few customers reported issues with service quality and internal miscommunication.
  • JR
    Jo-Ann Rasmussen
    4 days ago
    5.0
    Everyone was super helpful Thanks
  • SR
    Suzanne Routhier
    Nov 10, 2025
    5.0
    Assured Automotive provided outstanding customer service and kept me well-informed throughout the entire repair process after my collision. I really appreciated their transparency and care.
  • LE
    Lex Emanuel
    Oct 28, 2025
    5.0
    My Mazda looked mangled after a colleague backed into it with a rental truck. The good folks at Assured Auto told me not to worry, that they'd take care off it. Their skilled technicians restored my vehicle to it's former glory. Thanks Assured Auto!
  • CS
    Carolyne Skube
    Oct 7, 2025
    5.0
    Great service! The repair was done quickly and the staff were super nice and easy to deal with. Highly recommend!
  • LL
    Lejla
    Oct 3, 2025
    5.0
    Excellent service and top-quality repairs. Shawn kept me updated trought the process and explained everything clearly! Great business, highly recommended!
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Frequently Asked Questions About Assured Automotive

What kinds of automotive repair services does Assured Automotive offer?

Assured Automotive offers services including auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto painting, frame straightening, and paint repair.

What special features does Assured Automotive provide to customers?

They specialize in Collision Repair, Auto Body services, assist with Insurance Claims, and offer Free Estimates. Workmanship is backed by a Lifetime Guarantee.