Assured Automotive

4.6
313 reviews
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Business Details

1452 Youville Dr, Ottawa, ON
K1C 1S9, Canada
(613) 424-5701
https://www.assuredauto.ca/locations/frank-guy-orleans-on
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About

Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Repair ShopAssured Automotive
Assured Automotive is a subsidiary of The Boyd Group, that operates over 80 auto body/collision repair facilities located through the GTA, Southern Ontario and the Ottawa region. Our vision is Customer 1st and we believe each and every customer should be treated with respect and attention.

Location

Assured Automotive
1452 Youville Dr, Ottawa, ON
K1C 1S9, Canada

Hours

Reviews

4.6
313 reviews
5 stars
272
4 stars
9
3 stars
6
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and attentive service provided by the staff, highlighting their communication and support throughout the repair process.

Quality of Repairs

The quality of the repairs received positive feedback, with numerous customers expressing satisfaction with the workmanship and the condition of their vehicles post-repair.

Timeliness

Several reviews noted that repairs were completed faster than expected, with some customers appreciating the quick turnaround time.

Communication

Customers frequently mentioned the consistent updates and clear communication regarding the status of repairs, which contributed to a positive experience.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to service quality and internal miscommunication, indicating inconsistency in performance.
  • CB
    Chris Bosco
    Dec 30, 2025
    5.0
    I was really impressed by my overall experience with Assured on Youville. Jordan was very professional and knowledgeable, and he kept me updated of everything. The repairs were completed fastest than expected, and the work was well done. I would strongly recommend them to anyone! Thank you!!
  • BM
    Bushra Mdewaye
    Dec 10, 2025
    5.0
    Outstanding service from the entire team and specially for Nicole who was very helpful and kind! 100% recomended ❤️
  • MH
    moustapha houssein
    Nov 28, 2025
    1.0
    I had horrible service, they r arrogant and irrespectueux. When they take my money, I figured out they didn’t fix my car as agreed.
  • JR
    Jo-Ann Rasmussen
    Nov 19, 2025
    5.0
    Everyone was super helpful Thanks
  • SR
    Suzanne Routhier
    Nov 10, 2025
    5.0
    Assured Automotive provided outstanding customer service and kept me well-informed throughout the entire repair process after my collision. I really appreciated their transparency and care.
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Frequently Asked Questions About Assured Automotive

What kinds of automotive repair services does Assured Automotive offer?

Assured Automotive offers services including auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto painting, frame straightening, and paint repair.

What special features does Assured Automotive provide to customers?

They specialize in Collision Repair, Auto Body services, assist with Insurance Claims, and offer Free Estimates. Workmanship is backed by a Lifetime Guarantee.