Business Details
About
Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Ottawa Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in ON and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.2
298 reviews
5 stars
215
4 stars
22
3 stars
16
2 stars
7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and efficient service from staff, particularly mentioning individuals like Marco, Omar, and Matt for their exceptional assistance.
Vehicle Quality
Overall, customers reported satisfaction with the cleanliness and condition of the rental vehicles, although some noted issues with specific cars.
Reservation Issues
Several customers experienced problems with their reservations, including overcharging, unavailability of booked vehicles, and miscommunication regarding fees.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and unprofessional behavior from certain employees, particularly during conflict resolution.
- GMGina MandrusiakDec 20, 20255.0We rented a truck from Alamo/National at the Ottawa Airport. We were happy with the vehicle but Super Happy with the agent when we returned it. Marco Vendittelli was Fantastic: Very friendly, Efficient, managing multiple returns at the same time in a prompt time frame. I recommend them!!
- DTDean TorontoDec 20, 20255.0Great customer service. Easy rental. Ask for Marco or Omar.
- BBBilal BaalbakiDec 17, 20255.0Great experience Fast and kind people .. not going any where else for my rental ..
- AAAbdelhadi AboutayebDec 15, 20251.0J’ai loué un véhicule qui n’était pas en bon état. Les essuie-glaces ne fonctionnaient pas correctement (bruit important et nettoyage inefficace), ce qui posait un problème de sécurité. De plus, le véhicule n’était pas bien aligné et tirait d’un côté en conduisant. Expérience décevante pour une voiture de location.
- MMMichaelDec 1, 20255.0From pick up to dropping the car off everything went smoothly easygoing staff and great service thank you
Frequently Asked Questions About Alamo Rent A Car
What types of car rental services does Alamo Rent A Car offer at Ottawa Airport?
Alamo Rent A Car offers economy, vacation, and general car rental services with convenient airport pick up at Ottawa Airport.
Where is Alamo Rent A Car located in Ottawa?
Alamo Rent A Car is located at 1003 Airport Parkway Private, Ottawa, ON, K1V 2C1, Canada.
What are the opening hours of Alamo Rent A Car at Ottawa Airport?
Alamo Rent A Car is open daily from 7:00 AM to 1:00 AM the next day, ensuring extended hours for rental convenience.
How can I save time when picking up a rental car from Alamo at Ottawa Airport?
By activating Alamo's Accelerated Check-in when booking, you can save time and get to your rental car faster.
What payment methods are accepted at Alamo Rent A Car at Ottawa Airport?
Alamo Rent A Car accepts payments via cash, check, Discover, MasterCard, and Visa.
Does Alamo Rent A Car offer any last-minute rental specials?
Yes, you can click on Alamo's last minute specials link online to find great deals on car rentals.
What other car rental agencies are located near Alamo Rent A Car at Ottawa Airport?
Nearby car rental agencies include Budget Car Rental, Avis Car Rental, Hertz, Thrifty Car Rental, and National Car Rental.
Are there any nearby dining options close to Alamo Rent A Car at Ottawa Airport?
Yes, nearby dining options include Harvey's, Fionn MacCool's Irish Pub, Booster Juice, and Rideau Bar & Grill.
What nearby facilities can customers use for banking and currency exchange near Alamo Rent A Car?
Customers can find RBC Royal Bank ATM, Exchange Corporation Canada, and ICE International Currency Exchange nearby for banking and currency services.
How can nearby transit or airport points of interest assist customers visiting Alamo Rent A Car?
Alamo is conveniently located near Ottawa Macdonald–Cartier International Airport, Arrivals terminal, and baggage claim, making it easy for travelers to access rental services directly upon arrival.