Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Nikki and Omer for their exceptional service.
Reservation Issues
Several customers reported problems with reservations, including cancellations and unavailability of vehicles despite confirmations, leading to frustration and inconvenience.
Efficiency
Customers appreciated the quick and smooth rental process, highlighting the efficiency of the staff during pickup and drop-off.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with their experiences, particularly regarding communication and service reliability.
JT
jean tse
Jan 4, 2026
5.0
Exellent service good people
QJ
Queen J
Dec 31, 2025
5.0
Great customer service from Rashida and her colleagues! Very accommodating and efficient process.
GB
Gerry Buffett
Dec 31, 2025
5.0
Ideal location near Assured Collision centre. Excellent service, very helpful and friendly staff.
SS
Slav S
Dec 4, 2025
5.0
Wonderful experience. Superb staff and efficient service. Omer was more than helpful and even drove me home to get my card, that I embarrassingly forgot. Just stop! But seriously.
More than recommended and I will certainly be back when I need a rental.
Thank you team.
TF
Tina Ferreira
Nov 30, 2025
5.0
Wouldn't rent a car anywhere else!! I've rented cars a couple times in the past few months from this location. Experience is always quick and easy. The staff are always friendly and professional. Nikki especially is always so kind and always tries to accommodate where she can. Keep it up 👍🏼
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Orleans, ON?
Enterprise Rent-A-Car is located at 250 Vanguard Dr, Orleans, ON, K4A 3V6, Canada.
What are the operating hours of Enterprise Rent-A-Car at the Orleans Vanguard Dr. location?
The Enterprise Rent-A-Car in Orleans is open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of vehicles can I rent from Enterprise Rent-A-Car in Orleans?
You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Orleans.
What payment options does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise Rent-A-Car provides airport pick-up services for customer convenience.
What languages are supported at Enterprise Rent-A-Car in Orleans?
Enterprise Rent-A-Car in Orleans operates in English.
How can I reserve a rental car at Enterprise Rent-A-Car in Orleans?
You can reserve a rental car by visiting their website at https://www.enterprise.ca/en/car-rental-locations/ca/on/orleans-vanguard-dr-c375.html or contacting them at +1 613-834-0935.
What nearby car rental agencies are close to Enterprise Rent-A-Car in Orleans?
Nearby car rental options include Alamo and Enterprise Truck Rental, providing alternative rental and truck rental services close to Enterprise Rent-A-Car.
What automotive services are available near Enterprise Rent-A-Car in Orleans?
Nearby automotive services include Assured Automotive for brake and auto body repairs, Bemac Orleans Collision Centre for auto body and towing services, and OK Tire for tire sales and automotive repair.
Are there any recreational or fitness centers near Enterprise Rent-A-Car in Orleans?
Yes, CrossFit Fortis and Tumblers Gymnastics Centre are nearby fitness facilities where customers can visit before or after renting a car.