Brand Certified
Enterprise Rent-A-Car
4.2(299 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1430 Youville Dr, Orleans, ON
K1C 2X8, Canada
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(613) 841-5110
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.ca/en/car-rental-locations/ca/on/orleans-youville-dr-c314.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Orleans, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Orléans location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
299 reviews
5 stars
206
4 stars
32
3 stars
12
2 stars
6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, providing excellent service throughout the rental process.
Vehicle Quality
Customers reported that vehicles were clean, well-maintained, and met their expectations, although there were some concerns about availability and condition.
Rental Process
The rental process is generally described as quick and efficient, with many customers appreciating the ease of pickup and return.
Communication Issues
Some customers experienced miscommunication regarding vehicle availability and reservations, leading to frustration and dissatisfaction.
Overall Satisfaction
Many customers expressed high levels of satisfaction and a willingness to return, often highlighting specific staff members for their exceptional service.
- LOLea Ann OuimetFeb 20, 20265.0I have rented a car twice in the last couple of months and have had positive experiences both times. The staff are polite and friendly and the vehicles are extremely clean. I had an issue with the first rental car as it would not start one morning so Hewad drove a replacement vehicle right to my home. Excellent customer service! I highly recommend this location.
- FDFrancesca DagenaisFeb 14, 20265.0Very attentive polite informed us what was the status of our rental and they care about their customers Very satisfied over all
- JJJesseFeb 13, 20265.0you guys help me in a situation no other company would. 10 out of 10 your mamagers are top notch. i will be using and telling my buddys to you your business!!!
- HGHailey GoyerFeb 12, 20261.0I DO NOT RECOMMEND renting from this Enterprise location. I returned a vehicle on December 17, 2025, following the contract and confirming insurance coverage. My $100 security deposit was never refunded, and months later, the location attempted to charge me $700 without notice or documentation. At no point did they call me when my insurance coverage allegedly ended — they simply expected payment without warning. Emails, phone calls, and texts prove I acted responsibly, but Enterprise failed to communicate, provide invoices, or handle the situation professionally. Based on my experience and similar reviews from other customers, this location has a pattern of poor communication, unprofessional billing, and mishandling insurance claims.
- TMT MFeb 7, 20265.0You click we pick option was a great surprise. Got a great vehicle for a good price and the staff at the Orleans Youville dr location were excellent
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Orleans, ON?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options at Enterprise Rent-A-Car in Orleans, ON.
What are the operating hours of Enterprise Rent-A-Car in Orleans?
Enterprise Rent-A-Car in Orleans is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise Rent-A-Car offers airport pick-up as part of their services.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation with Enterprise Rent-A-Car in Orleans?
You can easily reserve your rental car by visiting their website or contacting them by phone.
Is Enterprise Rent-A-Car in Orleans women-owned?
Yes, the Enterprise Rent-A-Car location in Orleans is women-owned.
What nearby car rental agencies are available around Enterprise Rent-A-Car?
Nearby car rental options include Alamo and another Enterprise Rent-A-Car location, which also offers truck rentals.
Are there real estate agents nearby Enterprise Rent-A-Car in Orleans for those interested in local property?
Yes, several real estate agents are close by such as Susan Duford, Century 21 Action Power Team, Stephen George - Century 21, Kam Gilani, and Marc-Andre Perrier Century 21.
What are some nearby health services close to Enterprise Rent-A-Car?
Nearby health services include Ottawa Physiotherapy and Sport Clinics - Orleans, Melissa Howe Counselling and Psychotherapy, and Angel Hands Care retirement home.
Are there any local attractions or shops near Enterprise Rent-A-Car where I can visit during my rental?
Yes, Wool N Things fabric and craft store is nearby, along with dance schools like Leeming DanceWorks Inc., making it easy to explore local shopping and activities before or after your rental.
Brand Certified Facts from Enterprise Rent-A-Car
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