The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Rental Process
Customers report that the rental process is generally quick and efficient, with many appreciating the ease of pickup and return.
Vehicle Condition
Most vehicles are noted to be clean and well-maintained, although there are occasional complaints about the availability of reserved vehicles and cleanliness at pickup.
Communication Issues
Some customers experienced miscommunication regarding vehicle availability and reservation confirmations, leading to frustration.
Overall Satisfaction
Many customers express high satisfaction with their experiences, often returning for future rentals and recommending the location to others.
JO
Jake O
2 days ago
5.0
Amazing service from Ferdinand. Quick and smooth process on getting a rental.
MP
Marianne Prokopec
Oct 31, 2025
5.0
Mo at Enterprise on Youville was absolutely fantastic! Clear, patient with questions, fair, polite and professional.
LV
Lynda Vaz
Oct 25, 2025
5.0
Positive experience renting car from beginning to end. The process was quick. The representatives were personable and helpful.
GB
Genevieve B
Oct 11, 2025
5.0
Had a great experience renting a car here! The staff at this location were all very friendly and helpful. The car was almost brand new and very clean. Would definitely rent a car from here again!
DM
Dwight Mihalicz
Oct 8, 2025
5.0
Amazing service. Everyone at this location is very friendly and helpful. I really appreciated the personal touch and the walkthrough on the vehicle before I left.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Orleans, ON?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options at Enterprise Rent-A-Car in Orleans, ON.
What are the operating hours of Enterprise Rent-A-Car in Orleans?
Enterprise Rent-A-Car in Orleans is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise Rent-A-Car offers airport pick-up as part of their services.
What payment methods are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation with Enterprise Rent-A-Car in Orleans?
You can easily reserve your rental car by visiting their website or contacting them by phone.
Is Enterprise Rent-A-Car in Orleans women-owned?
Yes, the Enterprise Rent-A-Car location in Orleans is women-owned.
What nearby car rental agencies are available around Enterprise Rent-A-Car?
Nearby car rental options include Alamo and another Enterprise Rent-A-Car location, which also offers truck rentals.
Are there real estate agents nearby Enterprise Rent-A-Car in Orleans for those interested in local property?
Yes, several real estate agents are close by such as Susan Duford, Century 21 Action Power Team, Stephen George - Century 21, Kam Gilani, and Marc-Andre Perrier Century 21.
What are some nearby health services close to Enterprise Rent-A-Car?
Nearby health services include Ottawa Physiotherapy and Sport Clinics - Orleans, Melissa Howe Counselling and Psychotherapy, and Angel Hands Care retirement home.
Are there any local attractions or shops near Enterprise Rent-A-Car where I can visit during my rental?
Yes, Wool N Things fabric and craft store is nearby, along with dance schools like Leeming DanceWorks Inc., making it easy to explore local shopping and activities before or after your rental.