Enterprise Rent-A-Car

Reviews

• JW

  Jesse Wilson

  Apr 5, 2026
  5.0
  Amazing staff on Lakeshore in North Bay. Very professional, easy, and caring workers there. I will continue to rent from that store every time I travel!
• DR

  Dielle Raymond

  Mar 31, 2026
  1.0
  I dropped my senior father off with a confirmed car rental, on a Friday afternoon (he thought he was on his own after that). 45 minutes later, I drive past my father walking down the road in a snowstorm. I go back to Enterprise. There are three staff members there. They tell me my father did confirm his reservation, but they made a mistake, and were not able to reach out let him know. They just sent him out in the cold. Meanwhile, the staff at Hertz, down the road, were LITERALLY calling their friends to see who could drive my Dad home (to Powassan), and researching cab prices, even though they had no cars for him and would make no money off of him. I asked the staff at Enterprise if they felt that they were treating my father well, and they said they thought they were being very fair. All three of them, including the manager, just standing around with nothing to do. This is not the first time I've dropped someone off with a confirmed reservation, only to have them kicked out onto the street. Additionally, this is the same rental agency that rented me a van, in the middle of February, with summer tires. I cannot say enough uncomplimentary things about this place!
• EB

  Emilie Bouchard

  Mar 28, 2026
  5.0
  Staff was extremely helpful and did everything to make up for the technical issues that arose. High customer satisfaction experienced. They took care of their customers. Thank you for everything. I highly recommend.
• DI

  DEN ISE

  Mar 13, 2026
  5.0
  I required a rental vehicle while mine was in the body shop being repaired. The staff at Enterprise Lakeshore Dr., North Bay was excellent. Everyone was very friendly and accommodating. Customer service and satisfaction is their number one priority. I highly recommend this Enterprise location. Stop in and see Heather for all your vehicle rental needs!
• HK

  Helen Kent

  Mar 2, 2026
  1.0
  I was covered for a rental through my insurance on Feb 9 and returned the vehicle on Feb 12th when I accidently left a $200 pair of new running shoes in the back seat. Upon discovering I had left them in the rental I made repeated enquiries to the assistant manager asking for my shoes to be returned. Apparently the guy responsible for cleaning my rental was let go but I was still given no answers about my shoes. I emailed the manager and again no response. I am very disappointed in Enterprise.