Enterprise Rent-A-Car

4.2
166 reviews

About

Car Rental AgencyVan Rental
Need a rental car in North Bay, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Bay location today.

Location

Enterprise Rent-A-Car
282 Airport Rd, North Bay, ON
P1B 8W6, Canada

Hours

Reviews

4.2
166 reviews
5 stars
115
4 stars
19
3 stars
7
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of excellent service from individual employees.

Booking Issues

Several reviews highlighted significant problems with booking and vehicle availability, including last-minute cancellations and overbooking, leading to customer frustration.

Vehicle Quality

Customers generally reported that vehicles were clean and well-maintained, although there were isolated complaints about specific vehicles being unfit for driving.

Pricing

Enterprise was noted for having competitive rates compared to other rental agencies, but some customers felt that additional fees and penalties were excessive.

Mixed Experiences

While many customers had positive experiences, there were notable instances of poor service and dissatisfaction, particularly regarding communication and handling of reservations.
  • GS
    Gurkamaljit Singh
    5 days ago
    1.0
    I had a terrible experience with Enterprise Rent-A-Car. I made a reservation well in advance, received confirmation, and planned my entire schedule around picking up the vehicle. But when I arrived to pick it up, they completely denied having the reservation. No explanation, no apology, nothing helpful — just “we don’t have a car for you.”
  • GS
    Gurkamaljit Singh
    5 days ago
    1.0
    I had a very frustrating experience with Enterprise. I made a reservation in advance and the payment was deducted immediately. However, when I arrived to pick up the car, they suddenly denied my booking and told me there was no vehicle available.There was no prior notice, no explanation that made sense, and no effort to offer an alternative solution. I was left stranded despite having already paid, and the staff showed little urgency in resolving the issue and this is totally unacceptable
  • KD
    Kamal Dutta
    5 days ago
    1.0
    I had a terrible experience with Enterprise. I booked a car in advance, my reservation was confirmed, and the payment was already deducted from my account. But when I arrived to pick up the car—right before my international flight to Germany—they suddenly denied my booking and told me they couldn’t provide a vehicle. This caused me extreme stress and inconvenience, especially because I had a flight scheduled and needed reliable transportation. There was no proper explanation, no alternative solution, and no responsibility taken for their mistake. A company this large should not treat customers this way. I am very disappointed with their service and will not be booking with Enterprise again. I hope they improve their reliability and customer support so others don’t face the same issue.
  • LC
    larry courvoisier
    Nov 12, 2025
    4.0
    Normally great experience my only concern is this time of year the fleet needs to have winter tires nstalled on all their rentals
  • LM
    Lucie McGinn
    Nov 1, 2025
    5.0
    Larry, Aman and their team at the airport location are reliable and offer excellent service! They always go out of their way to meet my needs. I know I can count on them. I am a weekly renter and a satisfied customer since 2021

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in North Bay?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to fit your rental needs.

What are the rental options available at Enterprise Rent-A-Car in North Bay?

Enterprise provides flexible rental options ideal for errands, weekend getaways, or while your car is in the shop.