Enterprise Rent-A-Car

Reviews

• BB

  Bob Brown

  Mar 18, 2026
  5.0
  The best service I have ever Had from A rental Car Company all staff were top notch
• RR

  R R

  Mar 18, 2026
  5.0
  I liked the prompt, professional and friendly service provided by this Enterprise location in Niagara Falls.
• JA

  Joe Armstrong

  Mar 13, 2026
  5.0
  If I could rate my own experience higher than 5stars I would! Just blown away at the level of customer service I received this morning! Renee was absolutely fantastic answering all of our questions and concerns with patience and knowledge and kindness. The whole team working there dealing with other customers absolutely fantastic as well! They all go above and beyond to make sure everyone is taken care of and to make sure everyone is satisfied! If I owned this company I would be very proud of my team and maybe even provide them with an extra paid day off!! Thanks again for everything!!
• PP

  Phil Papetti

  Mar 4, 2026
  1.0
  I had to drop off my vehicle at the body shop a day late because no one called to confirm my Monday morning booking. On top of that, I spoke to Enterprise the day of pickup and asked for a specific SUV. The lady confirmed they had one available. However, when I arrived, they informed me I was getting a truck. I politely declined the truck and was then placed in a regular compact SUV. This wasn't the SUV I had requested. They had actually just rented it out 10 minutes before. To top it off, the SUV I'm driving smells.
• JK

  Just Karma

  Mar 3, 2026
  5.0
  Thank you Ms Renee, you made my experience with Enterprise the most amazing I ever had with a rent a car! Bless you always and keep being professional and representing with such pride your company! Ana Maria

Frequently Asked Questions About Enterprise Rent-A-Car