Enterprise Rent-A-Car

4.2
499 reviews
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Business Details

5590 Stanley Ave, Niagara Falls, ON
L2G 3X2, Canada
(905) 357-5777
https://www.enterprise.ca/en/car-rental-locations/ca/on/niagara-falls-c151.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Niagara Falls, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Niagara Falls location today.

Location

Enterprise Rent-A-Car
5590 Stanley Ave, Niagara Falls, ON
L2G 3X2, Canada

Hours

Reviews

4.2
499 reviews
5 stars
355
4 stars
50
3 stars
11
2 stars
7
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff are consistently praised for their friendliness, professionalism, and willingness to go the extra mile for customers.

Vehicle Condition

While many customers reported clean and well-maintained vehicles, there were complaints about specific cars not being properly inspected or maintained.

Rental Process

Several reviews highlighted issues with long wait times and confusion during the rental process, particularly regarding vehicle availability and additional charges.

Location Issues

Some customers expressed dissatisfaction with the location's condition and safety, as well as the professionalism of certain staff members.
  • FD
    fei duan
    Jan 3, 2026
    5.0
    I had a great experience with Enterprise during a very stressful time after an accident. Liz and her team were professional, patient, and extremely helpful throughout the rental process. Communication was clear, and they really went out of their way to make sure everything went smoothly. Liz was especially kind and understanding, and I truly appreciate her support. Excellent customer service — I would definitely recommend this location and Enterprise to others.
  • RS
    Rashpreet Samra
    Jan 3, 2026
    5.0
    I give the 5 stars to all the employees they are very good and give respect to each person. I also like the services a lot I recommend to everyone to visit there if they need a rental car.
  • MM
    Murray MacTavish
    Dec 30, 2025
    5.0
    Incredible friendly, conscientious, complete service! Liz Greff made the rental check-in process a breeze. She walked out with me to the car to check the vehicle over. She first started the car and turned on the seat warmer before brushing off the snow. She handed me her card and offered that we could call her if we encountered a problem. My wife was waiting in a nearby car and was impressed that Liz gave a friendly smile as she passed her vehicle. Clearly, Liz knows what it takes to build customer loyalty.
  • CC
    Chris Clemens
    Dec 30, 2025
    5.0
    Love this place! Best service reps from phone to counter to the mechanic that drives me home. Great communication too! I love the reminders and the texts to confirm and modify my reservation.
  • II
    Ingrid
    Dec 21, 2025
    5.0
    The staff are friendly, easy approachable and will go the extra mile for their clients. I always and will always recommend them to anyone who needs their services.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Niagara Falls, ON?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Niagara Falls?

The branch operates from 7:30 AM to 6:00 PM Monday to Friday, 9:00 AM to 2:00 PM on Saturdays, and is closed on Sundays.