Smart Start Ignition Interlock

Reviews

• EP

  Erin Premich

  Nov 1, 2025
  1.0
  I have never dealt with such a bad company. They scam you into this “free installation” I called before my apt to make sure it was actually free and was told it was, show up to get it installed and was told it was not . They are quick to accuse you of violation and add a lock to your system, for one I don’t drink and haven’t for 1 year and still have to pay out of my own pocket after a calibration, I have been stranded at the side of the road reading “missed test” when I’m blowing into the machine and they are quick to blame you rather than the interlock. They work against you not with you and they are more expensive than the other company. If you’re reading this don’t go with them they are awful!
• KA

  kayla armstrong

  Oct 30, 2025
  5.0
  I just wanted to leave my experience here for someone to read that isn't a negative response. I have been dealing with the same people for over a year now and they are nothing but polite and respectful. I see them once a month, and not once have I gotten attitude or experienced any negative behaviors from the tech people. I've seen a lot of customers go in and give them an attitude and the tech respond respectfully back, as well. They are professional and always helpful. Recommend.
• TD

  Tammy Dashtbani

  Oct 23, 2025
  1.0
  ***Please STAY AWAY*** from this shop, if you don't like to get distracted, ripped off and disappointed. The most rude and vicious people I have met in 44 years of my life. What they offer is offered by other shops a town over in each direction. Wish I could give zero stars.
• LS

  lukasz stopyra

  Oct 11, 2025
  1.0
  Meanest people I’ve meet in 39 years I think next time I’d rather drive to Ottawa for service then ever come back to this place
• SR

  Stewart Robertson

  Aug 8, 2025
  1.0
  Got mine installed in Newmarket. I was told it would take 2-3hrs I was rushed out in just about an hour. That time includes them mangling my car under the hood and telling me my battery was dead. I let them know the battery had been replaced 3 months ago and that maybe they should double check the connections. The tech told me to take it back to my mechanic, which I did. I had a separate issue but asked my mechanic to double check the battery, alternator and do an electrical diagnostic of the car. While the car was in the shop they had a bypass code and the car started dozens of times but once the code was off the car wouldn’t start every 4 attempts. The diagnostic said it was a Starter Jam. This is after a pass and enough energy in the battery. Take it for monthly calibration today and, first, the Newmarket shop has no appointment for me. When I ask the tech to check connections because it’s acting up he gets defensive. As soon as I mention my mechanic he snaps, tells me he’s big mad and starts acting like he’s going to attack me. He decided to take his tantrum inside and refuses to deal with my car. Brutal customer service.

Frequently Asked Questions About Smart Start Ignition Interlock