Enterprise Rent-A-Car

4.1
301 reviews

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Newmarket, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Yonge Street location today.

Location

Enterprise Rent-A-Car
37 George St, Newmarket, ON
L3Y 4V4, Canada

Hours

Reviews

4.1
301 reviews
5 stars
207
4 stars
25
3 stars
5
2 stars
9
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Dan, Rohit, and Isaiah for their exceptional service.

Efficiency

Several reviews highlighted the quick and smooth rental process, with many customers noting fast pickup and drop-off times.

Communication Issues

Some customers expressed frustration with the difficulty in reaching the location by phone and long wait times during busy periods.

Vehicle Condition

While many customers were satisfied with the cleanliness and condition of the vehicles, there were complaints about receiving cars that were not well-maintained or had issues.

Billing Concerns

A few reviews raised issues regarding unexpected charges and disputes over damages, indicating a need for clearer communication about billing practices.
  • SY
    Shayan Yassaie
    2 days ago
    5.0
    Cheaper than Turo and that Nissan Versa got like 5.1L/ 100km of petrol at one point. Clean interior and exterior. So happy
  • RB
    R B
    Jan 2, 2026
    2.0
    It's aggravating trying to call location to talk to someone, as they never seem to answer the phone. I've been at the location too, watching them work and never saw them make any effort to answer it. I just tried now and was put on hold so long, their calling system hung me up (twice).
  • DW
    Daniel Wilkinson
    Dec 29, 2025
    5.0
    Really busy site, had to wait to pick up the car but great customer service. Talk to Suvi, she's excellent.
  • PB
    Pat Basaez
    Dec 9, 2025
    5.0
    The tall dude. 5 stars. Answers all your questions and very helpful with acomadatin your needs. Keep you the good work and please keep those prices down. Was worth the hour drive for us!
  • EM
    Emma MacDonald
    Nov 28, 2025
    1.0
    Avoid this enterprise location at all costs - they were dishonest and ended up charging my boyfriend’s credit card (who the reservation was under) over $1,500 in damages that were not caused by us. We dropped the vehicle off at a different location and they advised that this Newmarket location was dishonest and noted some of the damages that were present before we picked up the car, but not all. They didn’t note all of the damages, called us advising they closed our account and all was good and then we received a bill in the mail for $1,500 that the company should’ve been liable for and ended up charging us for damages we didn’t cause. Enterprise scammed us and charged our credit card without authorization to avoid paying for the charges they were responsible for and blamed it on an innocent customer. I tried calling the location multiple times - the one time I got through they tried blaming another enterprise location, said they would look into it and get back to me and never called me back. This location is a complete scam. Make sure to take videos/pictures of your vehicle before and thoroughly go through the damages noted as they will try to put any previous damage to the vehicle on you. I hope no one else has to deal with having $1,500 charged to their credit card for damages they didn’t cause and be completely dismissed and blind sided. I will never rent a car from enterprise again because of this location. Shame on you all.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Newmarket, ON?

Enterprise Rent-A-Car in Newmarket offers a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.

What are the operating hours of Enterprise Rent-A-Car on weekends?

On Saturdays and Sundays, Enterprise Rent-A-Car is open from 9:00 AM to 2:00 PM.