Welcome to SIXT car rental Toronto Airport! At our convenient location, you’ll be able to choose from our large selection of car rentals, such as practical compact cars, sedans, sports cars and convertibles, and premium SUVs. We provide a first-class driving experience thanks to our range of luxury car rentals from leading brands like BMW, Mercedes, Audi, and Ford. ON has no shortage of beautiful drives and road trips, so be sure to choose one of our weekly, long-term, and one-way car rental deals so you have more freedom to explore more and at your own leisure.
Mixed reviews on customer service; some praised staff for being helpful and friendly, while others reported unprofessional and rude behavior.
Reservation Issues
Numerous complaints about confirmed reservations not being honored, leading to customers being left without vehicles.
Communication Problems
Customers experienced poor communication regarding policies and charges, with many feeling ignored after their rental period.
Vehicle Quality
Generally positive feedback on the condition and variety of vehicles available, with some customers receiving upgrades.
Accessibility
Location is not directly at the airport, leading to inconvenience for customers needing to travel to the rental office.
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Roberto Buset
4 days ago
1.0
About the best part of this place is the shuttle driver and only the driver… the shuttle had broken seat belt latches. So I made a reservation online and when I got to the location Patel realized my ID was expiring within the time of my rental and told me to call and cancel/refund and that he’ll put a note. that incident was my fault and he handled it well, however when he re-did the reservation under my partners name and cards, the price difference was 62.9CAD because he charged the daily rate higher for the same vehicle now even though he just gave people after us a discount, he told me he’d give us $50CAD back, after I replied with “But the difference is 62.9” He said verbatim “It’s only 12CAD”. Next time I’ll just work with anyone of the big name brands inside the airport regardless I’m gonna get charged a ton of last minute and uncalled for fees.
KS
Kimberly Scheerer
4 days ago
5.0
After an exhausting day of international travel—dealing with seat assignments, lack of overhead bin space, customs, and navigating airports and trams—it was a true relief to finally arrive at the Sixt counter. I was warmly greeted, and the staff even remembered me from previous visits. Nabil was especially wonderful, welcoming me by name and swiftly guiding me through the rental process. His exceptional customer service completely turned my day around.
Sixt is far and above the best option for car rentals. Their vehicles are consistently first class, and the staff is outstanding. Thank you, Sixt, for always delivering such a positive and memorable experience.
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Rojan N
5 days ago
1.0
I booked a car at the Toronto Pearson location via Expedia and Omar from the location when we got there did the same thing others posted about. Saying they don't have the car or type of car we booked because they are low on their fleet and try to upsell us with a more expensive luxury jeep or a minivan and wants us to pay 3 times the price we booked. I had call the location and spoke to Omar to get an idea of pricing before booking on expedia and this crook was trying to upsell me even on the phone to an audi q3. Stay away from this place. I wonder why head office officials don't look into this fraud shady staff like Omar. Stay away from this location at pearson airport. Omar you are a shady person should be ashamed of your self.
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Samantha Walton
5 days ago
1.0
This company charged me for a toll pass then passed on a fine for using the toll road. I contested the fine and asked them to check their records. They couldn’t be bothered to and took $43 from my account. Avoid if you don’t want to get ripped off.
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Yun Yang
Nov 2, 2025
5.0
I have to say this is the best rental experience I've ever had.
When arrival, staff offered me upgrade with very good deal. The BMW 330 is really a nice car and car itself is super clean.
When I return, I was worried about the late to the airport, usually the Sixt will drop you to Viscount Station then you take the train to the Terminals but Mr Mank (I hope i didn't spell his name wrong) noticed our worry and drive us to the terminal. I can feel the staff is really taking care their customer from heart. I sincerely thank all the staffs at Sixt Torontal Airport, will use the service again in the future
Frequently Asked Questions About SIXT - Rent a car Toronto airport
What types of vehicles can I rent at SIXT - Rent a car Toronto airport?
You can rent a variety of cars including compact cars, sedans, sports cars, convertibles, and premium SUVs from leading brands like BMW, Mercedes, Audi, and Ford.
What are the operating hours for SIXT - Rent a car Toronto airport?
SIXT is open daily from 6:00 AM to 11:00 PM.
Can I rent a car for a long-term or one-way trip at SIXT Toronto airport?
Yes, SIXT offers weekly, long-term, and one-way car rental deals to provide flexibility for your travel plans.
Does SIXT - Rent a car Toronto airport have a mobile app for booking?
Yes, SIXT has a mobile app available on both the Apple App Store and Google Play Store for easy booking.
What payment methods are accepted at SIXT - Rent a car Toronto airport?
SIXT accepts American Express, Diners Club, Discover, Mastercard, and Visa credit cards.
How can I contact SIXT customer service?
You can reach SIXT customer service at customerservice-usa@sixt.com or by calling +1 888-749-8227.
Is SIXT - Rent a car Toronto airport located near Toronto Pearson International Airport?
Yes, SIXT is conveniently located near Toronto Pearson International Airport, making it easy for travelers to rent a car upon arrival.
What nearby dining options are available close to SIXT Toronto airport?
Nearby dining options include Swiss Chalet, known for American barbecue, and Krishna Priya Pure Vegetarian, which serves Indian cuisine.
Are there nearby travel services or transportation options near SIXT - Rent a car Toronto airport?
Yes, nearby travel services include Hk Travel Centres L.p and Airway Interline. For local transportation, Toronto Airport Taxi Limo offers shuttle and taxi services.
What special features does SIXT offer for car rentals?
SIXT offers free cancellation and rebooking, no credit card fees, excellent 24/7 customer service, and an average car age of 3 months for a premium rental experience.