National Car Rental

4.3
2058 reviews

About

Car Rental Agency
Skip the counter when you rent a car with National in Mississauga. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Mississauga today!

Location

National Car Rental
6301 Silver Dart Dr Term 1, Mississauga, ON
L5P 1A2, Canada

Hours

Reviews

4.3
2,058 reviews
5 stars
1,402
4 stars
324
3 stars
89
2 stars
73
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Vehicle Quality

Most customers appreciated the cleanliness and condition of the vehicles, although some reported issues with specific cars, such as mechanical problems or cleanliness.

Rental Process

The rental process is generally described as smooth and efficient, with many customers enjoying the ability to choose their vehicles from the Emerald Aisle.

Communication Issues

Several customers experienced problems with communication, including misinformation about vehicle availability and difficulties in reaching customer service.

Location Challenges

Some reviews highlighted difficulties in locating the rental return area at the airport, leading to frustration and delays.
  • NT
    nafiul tunan
    5 days ago
    5.0
    Amazing customer service, they gave me 3 cars to choose from and let me do inimini mini mo before i made my pick. Oh I forgot my laptop charger and they brought the car back to handover my charger. Thank you Enterprise!!
  • AF
    Angelique Marcil Famulak
    Nov 17, 2025
    5.0
    I had a terrific experience with National at the Toronto Pearson Airport. The staff were super friendly, I got a brand new car that was really clean and in fabulous condition. Everything was great from start to finish!
  • PS
    Paul S
    Nov 10, 2025
    1.0
    One of the most poorly run National's I've ever been to. Pick up was a nightmare. Confusing directions and "Emerald Aisle" was a joke. "pick anything you want" is actually "pick something you can get to because the cars are parked in lines making access impossible. Had one staff member yell at me because I went to a non emerald aisle car - the directions and signage was not clear at all. As a long term customer, I don't appreciate being yelled at by some angry representative especially when I've been travelling for 12 hours. Drop off was only marginally better. National has not correctly set up the directions to the return on Google Maps so that selecting "Term 1" takes you to "Term 3" and then you have to transit the airport. The car was ok, but National has competitors and your "service" this time, at this location was terrible.
  • SP
    Shalin Patel
    Nov 9, 2025
    1.0
    Sunday 10:30 PM - I waked up to Enterprise to ask for a specific class of cars they may have available. The gentle man said they do have cars available in that class but since I was walking in, it will be great if I can go to National next to them as they get bonus when customers book with them. So left the line and went to National where I stood in the line again. There were 2 gentlemen working behind the counter. One was helping another customer and the other was sitting in the back. He looked at me and came to the front. BEFORE me asking anything he said “I don’t have any cars available” FYI I am an emerald member with National and also a member with enterprise for more than 10 years and I know that they both share the same cars. It is not possible that one would have cars, and the other wouldn’t. If you don’t want to serve customers, then just close the counter. I went back to enterprise they gave me the car I wanted. I also saw a bunch of other customers walking to National and getting their cars in front of me. Not sure why that gentleman treated me like that.
  • Y
    ömer nebil yaveroğlu
    Oct 29, 2025
    5.0
    We had quite a pleasant experience renting with National with a last minute booking. We rented on Expedia and it was a straightforward experience when they welcomed us to choose any car we want on a reserved aisle of cars. We picked a brand new car that we exactly wanted to drive and enjoyed driving with zero issues. The return experience was also super quick and efficient. There were no hidden fees and we paid exactly what we planned. We totally recommend this agent in comparison to other brands.

Frequently Asked Questions About National Car Rental

Where is National Car Rental located in Mississauga?

National Car Rental is located at 6301 Silver Dart Dr Term 1, Mississauga, ON, L5P 1A2, Canada.

What are the operating hours of National Car Rental in Mississauga?

National Car Rental is open daily from 6:00 AM to 2:00 AM the next day, with a brief closing window from 2:00 AM to 6:00 AM.