Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, many reported rude and unprofessional behavior, particularly from management.
Hidden Fees
Numerous reviews highlighted hidden fees and unexpected charges that significantly increased the total rental cost, leading to customer frustration.
Car Condition
While some customers received clean and well-maintained vehicles, others reported receiving dirty or poorly maintained cars, raising concerns about quality control.
Reservation Issues
Several customers experienced issues with their reservations being canceled or not honored, leading to significant inconvenience and financial loss.
Deposit Concerns
Many customers expressed dissatisfaction with the high security deposit amounts and delays in returning deposits after the rental period.
SY
Shaan y
Nov 13, 2025
5.0
Great place for car rental. Nima helped out with everything possible, from reactivating my car rental agreement which defaulted because I was late to everything else. Will definitely come back here again!
VP
Vrishanki Pandya
Nov 9, 2025
1.0
Calling since past 2 weeks and no response and no resolution. Tired and frustrated. WORST CAR RENTAL company ever.
MP
Meet Pandya
Nov 9, 2025
1.0
The worst service ever. DO NOT rent your car here. Not returning the pre authorization amount NO PROPER COMMUNICATION. The COMPANY DOESNT CARE.
BW
Big WinW
Oct 30, 2025
5.0
Car was clean and not expensive. Staff was friendly and quick getting me into the car. No issues at all from me and I would book with them again.
NA
Nitro Ash
Oct 22, 2025
1.0
NEVER rent a vehicle from Green Motion. It’s a huge SCAM. They have several hidden fees and will just when you think you’ve paid your fees, they’ll charge your card randomly months later. Got home 3 months ago and just got another random fee of $76 on my card. They told me pay for the transponder and you will not have any additional fees for the highway so I paid for that and still got charged random payments on my credit card. When I called he argued with me saying that I don’t understand how the highways work. Stay away and pay the few extra bucks to go with someone else. You will regret it if you don’t.
Frequently Asked Questions About Green Motion Car Rental Toronto Airport
What are the operating hours of Green Motion Car Rental Toronto Airport?
Green Motion Car Rental Toronto Airport is open Monday to Saturday from 8:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is Green Motion Car Rental Toronto Airport located?
It is located at 3275 Derry Road East, Mississauga, ON, postal code L4T 1A8, Canada.
How can I contact Green Motion Car Rental Toronto Airport?
You can call them at +1 905-564-2425 or email at torontoairport@greenmotioncarrental.ca.
Where can I make a reservation for a car rental at Green Motion Toronto Airport?
Reservations can be made online at https://greenmotion.com/locations/canada/toronto-airport.
What type of vehicles does Green Motion offer at the Toronto Airport location?
They offer environmentally friendly cars and vans for rental in the Toronto Airport area, providing excellent value.
Are there any nearby dining options close to Green Motion Car Rental Toronto Airport?
Yes, nearby dining options include Mr. Sub, GODAVARI - South Indian Grandma's Kitchen, Biryani Paradise, Pizza Nova, Quesada Burritos and Tacos, Yumys Chicken & Seafood, New Cane Grove Family Restaurant, Mr Jerk, and Cakes N Shakes by La Dip Mississauga.
What are some nearby automotive-related services to Green Motion Toronto Airport?
Nearby automotive services include Airport Kia dealership, Snap Auto Rental, Smart Auto Loan, Malik Junk Car Removal, Right-Tech Auto Repair & Service, and Money 4 cars - Scrap Car Mississauga.
Is there convenient parking nearby when renting a car at Green Motion Toronto Airport?
Yes, ValAir Valet Parking is a nearby airport terminal parking service that customers can use for convenient parking needs.
What other rental services are located near Green Motion Car Rental Toronto Airport?
Near Green Motion, there is also Snap Auto Rental and Newcity Transport freight and cargo rental service available.
Does Green Motion Car Rental Toronto Airport have a mobile app for easy booking?
Yes, Green Motion offers a mobile app available on both Android and iOS platforms for convenient car rental booking.