Need a rental car in Markham, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Unionville Heritage Road location today.
Staff members are consistently praised for their friendliness, professionalism, and helpfulness, with specific mentions of individuals like Vincent, Kemar, and Nicole.
Vehicle Condition
Most customers report that vehicles are clean and well-maintained, although there are occasional complaints about specific issues like odors or mechanical problems.
Efficiency
While many customers appreciate the smooth rental process, some reviews indicate long wait times and staffing shortages during busy periods.
Communication
There are mixed reviews regarding communication, with some customers experiencing difficulties reaching the location by phone, while others commend follow-up communications.
KM
Kaleel Julian Mahabir
4 days ago
5.0
Kemar and Suraka are simply amazing. Kemar helped me on both visits and I had the pleasure of Suraka assisting him on the second one. Poor service at the location closest to me led me to visit this one instead. Adam was great over the phone, and in person they were all phenomenal. It was insanely busy but they were making sure everyone was attended to. I went back to inquire if I exchange the vehicle I rented and I was met with the same excellent service! In my experience, it extremely rare to be met with such efficient, thorough, customer focused service that is delivered by genuinely friendly employees. They exceeded all of my expectations and I’m sincerely grateful for all of their help!
ST
Sannas Tse
6 days ago
5.0
I was impressed by how professional and composed Kemar and his team was during my visit. Even with multiple customers waiting, the staff remained patient, organized, and respectful. The process was clearly explained, and the vehicle handover was thorough. It’s clear the team takes pride in their work.
RV
Realtor Vilvamohan
Jan 3, 2026
5.0
"Five Stars! Rented from this location Enterprise and had a fantastic experience. Vincent, Vinush, and Kemar were all incredibly helpful, friendly, and efficient. The whole process was seamless from pickup to drop-off. Highly recommend!"
AS
anirudh sharma
Dec 30, 2025
5.0
Vincent is a very nice person. He’ll help you best possible way and is always smiling at work. Thanks man. Nice dealing with you
VV
Vanessa
Dec 8, 2025
3.0
I received an email from Caribbean Airlines stating that Enterprise collects Air Miles, but when I asked the front desk, the staff had no idea about it. It would be helpful if employees were trained on these partnerships so customers don’t get confused by mixed information.