Enterprise Rent-A-Car

Reviews

• JR

  john regan

  3 days ago
  5.0
  They provided a great car. Complementary pick up /drop off service. Very quick and efficient with the paper work, very polite and friendly staff
• SM

  Sarah M

  Apr 21, 2026
  5.0
  I've used this Enterprise location a handful of times now. The service I get is always 10/10. I've never once had an issue with any vehicles, I've had free upgrades and I get pickup/drop offs. The check in process is so fast and easy. Our car died over the summer and to save money we use do rentals now once a month. It's been such a blessing. Thanks for the best customer service! See y'all again!
• GT

  Geethu Elen Thomas

  Apr 11, 2026
  5.0
  I had an outstanding experience. Thanks to Arun at the Enterprise Wharncliffe location. We urgently needed an 8-seater vehicle and had already searched multiple locations without any luck. As a last attempt, we decided to stop by this branch—and that’s when we met Arun. From the moment we explained our situation, he went above and beyond to help us. Despite it being very last minute, Arun took the initiative to speak directly with his manager and managed to arrange a Wagoneer for us. His willingness to step in and make things happen when we were running out of options truly made all the difference. He handled everything quickly, efficiently, and with such a positive attitude. Thanks to his efforts, we were able to get on the road in time and reach our destination without any issues. We are incredibly grateful for Arun’s exceptional customer service and dedication. Thank you so much for turning a stressful situation into a smooth and successful experience!
• EE

  Emily

  Mar 31, 2026
  5.0
  This was my first time getting a rental car and I didn’t know what to expect, the staff here made the process simple and seamless to get the rental and answered all the questions I had. The car was clean and well maintained. I would definitely use this location again if I need a car rental.
• KU

  Kim Urquhart

  Mar 18, 2026
  2.0
  My experience with Enterprise was less than ideal. First, I was left waiting for 45 minutes to be picked up from their courier when I was told 15-20 minutes. When I finally arrive to get my rental I'm assured that I will be receiving something of equal size. When shown the vehicle they had ready, it was substantially smaller than my vehicle. I expressed this concern & they managed to find something bigger to give me but then I had to wait another 20 minutes for it to be cleaned. When dropping off the vehicle, I was asked how my experience was. I gave my honest feedback about the experience & still gave credit to the staff for accommodating me. Ryan then offered to wave the slight gas charge that I would've been billed ($9.41) to make up for the experience. I happily agreed, only to find my credit card was still charged. So thank you Enterprise, for ensuring I missed even more work due to an accident that wasn't even my fault, then lying to me about the small incentive you offered to make up for it. 👍

Frequently Asked Questions About Enterprise Rent-A-Car