Need a rental car in London, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our London Hyde Park location today.
Many customers praised the friendly and helpful staff, with specific mentions of individuals like Sanya and Nima for their exceptional service.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including customers not receiving the car they booked and long wait times for vehicle preparation.
Overall Experience
While many customers reported positive experiences, there were notable complaints about rude staff and poor service, particularly from one employee named Omar.
Cleanliness and Condition
Most customers found the vehicles to be clean and well-maintained, contributing to a positive rental experience.
Location Issues
Some reviews mentioned difficulties with the location, including its accessibility and early closing hours.
PZ
Peter Ziebart
Feb 17, 2026
5.0
Haven't rented a car in a long time but when I do I usually use Enterprise. This store was in a great location as it's in the city and easy to get to. The staff were super friendly but be aware that if you want a ride back to your house you have to be back one hour before they close.
AI
Atto Iq
Feb 6, 2026
1.0
This location is the worst ever i had a car booked thro the phone i go there they tell me they don’t have any car for me i wasted my money and time to get there and what i get is a worker there telling me to shut up and that i won’t get what i want with a happy smile on his face
MV
MICKEY VIDEOFILM
Jan 31, 2026
1.0
Dear Customers,
It is a busy location now so Please do not expect to sit at home comfortably and rent a car online. Also, do not expect the car to be ready at the time you requested.
The website does not clearly indicate whether a car is available or not—it is a supply and demand issue. Additionally, do not expect the vehicle size you selected to be available or guaranteed.
Please ignore any confirmation email, as it is spam and does not guarantee a reservation. Good luck
RA
Richu Antony
Jan 30, 2026
5.0
I had an excellent experience with Enterprise Car Rental thanks to Arun. He was extremely professional, friendly, and helpful throughout the entire process. Arun took the time to explain everything clearly, made the pickup smooth and stress-free, and ensured I got the right vehicle for my needs. His customer service was outstanding, and he truly went above and beyond to make sure I was satisfied. I highly recommend asking for Arun if you’re renting from Enterprise—he’s fantastic!
NW
Natalie Wilson
Jan 28, 2026
5.0
I have forgotten the gentleman’s name that helped us out but he was super friendly! We were stressed because we crashed our car due to the terrible snowstorm and the insurance company sent us there. They gave us a nice SUV even though we had a car before. I felt so much safer in this vehicle and it gave me piece of mind and eased my stress. He was super caring and asking about how we were doing. It was super easy to pick up and drop off and we were greeted with a smile. The manager (I think she was) was so so friendly and spoke to me as if I knew her all my life! I will definitely go back here if I need to rent another car.