Enterprise Rent-A-Car

Reviews

• TT

  TL

  Feb 12, 2026
  1.0
  I would NEVER recommend enterprise Listowel/Stratford to anyone for the following reasons; • You try to call Listowel Enterprise using the number online and can only reach Stratford re: Listowel is just a pick up place at a CSN collision centre • they cannot guarantee a vehicle will be available to you, even on the pick up date and will not notify you. I was supposed to get my rental on Wednesday and when I called to confirm they said they don’t have one, I will have to get it Thursday. Then when I called on Thursday they said they had to wait and see to make sure enough vehicles were returned before they could confirm they had one for me. • I reserved a compact SUV and they only had a minivan available – these aren’t even the same price for a rental – the minivan is more money • they do not offer pick up services although their website says they do • I asked for winter tires and multi people told me I would get winter tires, my quote included an additional $560 fee for winter tires but when I called to confirm my rental for the second time they said none of their vehicles have winter tires they re: they are not legally made to provide them. But they were going to charge me for them… • it is clear that they are all aware they give people the run around because as you question them about the things that are going wrong they get increasingly irritated and rude I have rented from a small business in my own town, I called them and had a rental the same day – a compact SUV with winter tires they were kind and lovely to deal with. Support local, call around to your local car dealerships, collision centers and mechanics to see if they do rentals and work with your insurance company to support local. Enterprise doesn’t care about you or what you are going through when you have been in an accident.
• AM

  Allan Martin

  Jan 13, 2026
  5.0
  Great experience with a disability they installed hand controls so I could still drive as I'm an amputee with hand controls in my personal vehicle
• HH

  Henry Heide

  Dec 22, 2025
  5.0
  Great service. Mike was awesome
• AM

  Anita Maureen

  Dec 17, 2025
  5.0
  Great experience
• KL

  Kathy Lamont

  Nov 25, 2025
  5.0
  They went above and beyond in customer service. We will be definitely using this location again. The manager was outstanding and called us a few times to make sure everything was ok.

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