Flying J Travel Center

4.0
1127 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in Lancaster, ON! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Flying J Travel Center
20382 Old Hwy 2, Lancaster, ON
K0C 1N0, Canada

Hours

Reviews

4.0
1,127 reviews
5 stars
513
4 stars
364
3 stars
123
2 stars
30
1 star
97

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the showers and restrooms, although some reported issues with cleanliness in certain areas.

Customer Service

Staff were frequently described as friendly and helpful, but there were notable complaints about rude or unprofessional behavior from some employees.

Shower Availability

Customers expressed frustration over long wait times for showers and issues with the shower system, including cleanliness and maintenance problems.

Food Quality

While some customers enjoyed the food, particularly the pizza and wraps, others reported dissatisfaction with food quality and availability.

Management Issues

Several reviews highlighted poor management practices, including inadequate staffing and unresolved maintenance issues.
  • DG
    daniel glasner
    Oct 14, 2025
    1.0
    Cold water and no towel beware of paying for a shower here with the world trying to get every penny out of you it's a big insult to stop to have a rest on the side of the road and get ripped off for a towel food for thought
  • JW
    James W
    Oct 13, 2025
    5.0
    very friendly staff and very clean shower room.
  • RL
    Robert Labelle
    Oct 5, 2025
    1.0
    Extremely loud music blasting at the fuel pumps, extremely loud music blasting in the washrooms, very unpleasant. If they continue I'll switch to another fuel provider. Very polite and courteous staff, the night manager was very understanding.
  • MJ
    Maridakis joseph
    Sep 10, 2025
    1.0
    Poor Management it’s been a week that the fax machine has no ink …0 stars
  • CB
    Charity Brown
    Sep 2, 2025
    5.0
    Good place to stop, they have things in the boxes that they sell unlike some petro passes that sell you just a box, their showers are clean at every Flying J I go too and i always get a floor towel, a body towel and a wash cloth to wash and dry myself, its definitely worth $13 and a bit of change for a shower, their premade colder food like wraps and salad taste really good, have never had a problem at any flying J with their salads just if salad dressing is wanted it has to be asked for which is fine with me because they know exactly how much their salads take and its always the perfect amount, the Chicken BLT salad is my favourite, but they do have ham or chicken wraps that taste delicious as well, and sandwiches that are probably good I’ve just never tried them because I prefer wrap shells over bread, their coffee is delightful, all in all these are probably the best places to go to have us as customers satisfyed and want to come back, the people that work there are polite and work hard to make customers satisfyed!!

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.