Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Kitchener, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Alpine location today.
Location
Hours
Reviews
4.2
451 reviews
5 stars
330
4 stars
29
3 stars
10
2 stars
7
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting their willingness to go above and beyond.
Vehicle Availability
Several customers reported issues with vehicle availability, particularly with reservations not being honored, leading to frustration and inconvenience.
Rental Process
The rental process is generally described as quick and efficient, although some customers experienced delays in vehicle pickup.
Cleanliness and Maintenance
Vehicles are frequently noted to be clean and well-maintained, contributing to a positive rental experience.
Mixed Experiences
While many reviews are positive, there are notable complaints about poor customer service and unfulfilled reservations, indicating inconsistency in service quality.
- TATamara Alrabadi2 days ago5.0Great service! Matias was very kind, nice, and helpful, and he made the whole process easy. Thank you Matias!! U r the bestt.
- JHJohn H4 days ago5.0I recently used Enterprise as my vehicle was getting repaired due to an accident. From the minute they picked me up at the repair facility to the moment they dropped me back off once it was fixed, there was nothing but professional service. Everyone i came into contact with was very friendly and welcoming. As someone who is in the customer service field myself, this is how I'd want my employees to engage with customers. Thanks again everyone for your great customer service.
- RKRajandeep Kaur5 days ago5.0I had an excellent experience at this Enterprise location. Dylan was incredibly helpful throughout my car rental process—friendly, knowledgeable, and efficient. He made everything quick and stress-free. Great customer service! Highly recommended.
- KGK GNov 7, 20255.0Toria and Jason from the Kitchener-Alpine location were FANTASTIC! Great customer service! If I need a rental in the future I will certainly come to see them! You should too :)
- PLPenny LittlejohnOct 30, 20255.0The people at Enterprise behind the counter, and the ones who go outside with you to the vehicles, are amazing! So helpful, so cheerful. Incredibly nice and know their job well. Had the pleasure of talking to and renting a vehicle with the assistant manager at the Alpine location in Kitchener Ont. Extremely nice and thorough when I asked him to go over the details of a rental that a member of my family was renting. And then set me up with a vehicle too that I brought home and my husband wasn't happy with and Yaser was able to get me a minivan at the King Street location. He made it so easy for me to just drop the first vehicle off and get the other one. Once I go to the other location, the guy who helped me was just as amazing and nice and quite funny. Great experience at both locations. Would 100% recommend Enterprise for renting a vehicle. My first choice always!!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car in Kitchener located?
Enterprise Rent-A-Car is located at 70 Alpine Court, Kitchener, ON, N2E 2M7, Canada.
What are the operating hours of Enterprise Rent-A-Car at the Alpine Court location?
The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent from Enterprise Rent-A-Car in Kitchener?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car in Kitchener offer airport pick-up services?
Yes, they provide airport pick-up services to make your rental experience more convenient.
What payment methods are accepted at Enterprise Rent-A-Car in Kitchener?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for your rental payments.
Can I book a rental car online for the Kitchener Alpine location?
Yes, you can reserve your rental car online through their website at https://www.enterprise.ca/en/car-rental-locations/ca/on/kitchener-alpine-c1a6.html.
Are there any automotive repair shops near Enterprise Rent-A-Car at Alpine Court?
Yes, nearby automotive repair shops include Regency Auto Collision and BRE Automotive, which can be useful if your car requires service before renting.
Where can I find car rental alternatives close to the Enterprise Rent-A-Car Alpine location?
Alamo is a nearby car rental agency you can consider if you need additional rental options.
Are there any places to relax or enjoy outdoor activities near Enterprise Rent-A-Car?
Yes, Alpine Park is close by, offering outdoor attractions and activities, a great spot to visit before or after your rental trip.
If I need to do errands or shopping nearby, what notable stores are around Enterprise Rent-A-Car?
You can visit stores like Grand Valley Tile & Carpet and Think Patio for furniture and home goods shopping, conveniently near the rental location.