Assured Automotive

Reviews

• VR

  Vanessa Ramos

  Dec 2, 2025
  1.0
  My 2025 honda civic sport hybrid was recently serviced here for an insurance claim. Under last name Hussain Honestly, I’m extremely frustrated with my experience here. My car has been at this body shop for almost 3 months now. At first, they told me the delay was because parts were back ordered, which I understood. But I later found out the only parts on back order were aftermarket parts that they ordered, even though I clearly requested OEM only because my car is brand new. If they are already using aftermarket why not find an alternative instead that will not take as long or source an oem part that will not take 3 months to come in. Because it’s taking so long, my insurance has cut off my rental, so I’ve been left with no car at all. And had to pay for rental out of pocket for over a month . On top of that, communication is terrible. They don’t send any updates. Every time I call or show up in person looking for an update, the place is basically empty, and I’ve even seen people literally sleeping and snoring inside. And the customer service is horrible I bring up my concerns and the staff doesn’t even bother to answer my emails back they clearly do not care about the customer you are just a number to them. They do not care about you or your vehicle just the cheapest way to repair the car. When I went in at the end of November, they told me my car was already torn down, the repair itself would take about 8 days, and the back ordered parts would arrive in 2–3 days. Then, when I called a week later to see what was going on, suddenly I’m told my car won’t be ready until January. I was originally told it would be done by the end of November. How does “8 days” turn into about 6 weeks? At this point I feel misled, ignored, and stuck without a vehicle. I would not recommend this shop based on my experience
• RK

  Rohan Khan

  Dec 2, 2025
  1.0
  Worst auto body I have ever seen my car is been with them for 2 months now they haven't finished it they made a commitment for 3 weeks but they haven't gotten it parts and now they are delaying it to next year January where they charged us 18k for keep my car with them for 2 months.!
• EB

  Ewa Bubak

  Nov 28, 2025
  5.0
  I am incredibly grateful for the outstanding service I received after my recent accident. The team went above and beyond from start to finish. Not only did they repair my car quickly, but the quality of their work was absolutely exceptional — my car looks brand new. What truly impressed me was their care and attention to detail. They even cleaned the car inside and out and delivered it back to me, which was such a thoughtful touch and made the whole experience stress-free. Everyone I dealt with was professional, kind, and clearly dedicated to their customers. I can’t thank them enough for the amazing job they did. I highly recommend this company to anyone looking for fast, high-quality, and trustworthy auto repair service. Thank you again for everything — I’m so grateful .
• CG

  Christopher George

  Nov 21, 2025
  5.0
  I trust this place and that goes a long way when you live in a neighborhood where the drivers are SO bad you've been in two accidents, within two months, that were no fault of your own. With that said, as much as I trust the job you'll do, I hope to never see you again :) Thx
• AG

  akshay grover

  Sep 4, 2025
  1.0
  Biggest scam their lifetime gaurantee certificate. They dont care about that at all. Story Fixed my cars bumper and side fender it took them 35 days precicely Then they return the car with indicator not working and keyless entry malfunctiin on the screen and the door part they fixed sounds hollow and poorly done job. They i go back to them they just blame it on me that this was already on. And took no responsibility at all. Greatly disappointed. Please do yourself a favor save yourself and dont get scammed.

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