Business Details
About
Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Repair Shop
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Location
Hours
Reviews
3.5
159 reviews
5 stars
80
4 stars
20
3 stars
7
2 stars
9
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, kindness, and attentiveness throughout the repair process.
Quality of Work
While some customers were satisfied with the repairs and attention to detail, others reported issues with workmanship, including mismatched paint and incomplete repairs.
Communication
Several reviews highlighted poor communication regarding timelines and updates, leading to frustration among customers.
Wait Times
Customers frequently mentioned long wait times for repairs and estimates, often exceeding initial timeframes.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant dissatisfaction and issues.
- KGKat Gibbs5 days ago5.0Needing bodywork repair after an accident is a really stressful thing. I was grateful to the team at Assured Automotive for the time they spent explaining the process and the repairs that were required. The front desk person was helpful and patient. John was my contact there and he was communicative and reassuring.
- FAFiona AppersonOct 23, 20255.0Excellent service from the time I walked in for an estimate to when I picked it up after the repair. They detailed the car to look impeccable when I picked it up. Staff were very accommodating in working with my schedule. Highly recommend them .
- 5554elutkaOct 11, 20255.0⭐⭐⭐⭐⭐ 5+ For ASSURED Queensway Autobody Ltd. 200 Gage Ave., Kitchener , Ontario Fantastic service and top-quality work! My car was repaired quickly after an accident, with great attention to detail and perfectly matched paint – even beyond what was required. I was also pleasantly surprised to find the interior beautifully cleaned. Huge thanks to Leona for the warm welcome and to John for his professional supervision. Highly recommended from the bottom of my heart! Fantastic service Thank you for Professionalism, kindness, and top-quality service – I wholeheartedly recommend them! Elzbieta T.
- CAC arolineOct 10, 20255.0Exceptionally professional and polite. They were happy to offer service above and beyond what I expected and I would highly recommend. Thank you
- SCSam CooperSep 5, 20255.0Truly an amazing shop filled with hardworking people! James went above and beyond helping me get my car back in time, and I cant express how much I appreciate him and the team's care towards my situation. A true 5 star experience!
Frequently Asked Questions About Assured Automotive
What services does Assured Automotive in Kitchener provide?
Assured Automotive offers services including auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto painting, frame straightening, and paint repair.
Where is Assured Automotive located?
Assured Automotive is located at 200 Gage Ave, Kitchener, ON, N2M 2C8, Canada.
What are the operating hours of Assured Automotive?
Assured Automotive is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays.
Does Assured Automotive offer any guarantees on their work?
Yes, Assured Automotive provides quality workmanship backed by a Lifetime Guarantee.
What payment options are accepted at Assured Automotive?
They accept American Express, Check, Discover, Mastercard, and Visa as payment methods.
How can I contact Assured Automotive for inquiries or estimates?
You can contact them by phone at +1 519-576-9450 or email at social@assuredauto.ca.
What languages are spoken at Assured Automotive?
English is the primary language spoken at Assured Automotive.
Could you recommend a nearby automotive repair shop to Assured Automotive in Kitchener?
Queensway Auto Body Ltd is a nearby auto body shop and glass service provider close to Assured Automotive, useful for customers seeking additional automotive services.
Are there any nearby medical or dental facilities near Assured Automotive?
Yes, nearby medical facilities include Chameleon Dental Arts for dental care, Dr. Kim Harold for allergist services, and Belgage Medical Arts for general medical services.
What nearby businesses might customers visit before or after their appointment at Assured Automotive?
Customers might visit local spots such as Cafe On Route for coffee, Qorma for Indian and Pakistani cuisine, or Schreiter’s furniture store while in the area.