Customers consistently praised the friendly, professional, and attentive service provided by the staff, highlighting their clear communication and support throughout the repair process.
Quality of Repairs
Most reviews noted high satisfaction with the quality of repairs, with many stating that their vehicles looked as good as new after the work was completed.
Timeliness
Several customers appreciated the efficient turnaround times, with many vehicles being completed ahead of schedule, although a few noted delays due to parts availability.
Unexpected Extras
Many customers were pleasantly surprised by the thorough cleaning of their vehicles post-repair, which exceeded their expectations.
Mixed Experiences
While the majority of feedback was positive, there were a few reports of dissatisfaction regarding communication and handling of specific issues, indicating room for improvement.
WS
William Soros
5 days ago
5.0
Every aspect of our repair experience was handled professionally and efficiently. I highly recommend Assured Automotive.
IM
Ian Matheson
Jan 3, 2026
5.0
Fantastic customer service and communication. Very professional and friendly staff!
MC
Mike Cloutier
Dec 11, 2025
5.0
are you kidding me.I not only got the repairs I needed but can you believe that the car was cleaned inside which surprised me.everything looks great. thank you.if needed assured will be my choice next time
TE
Tianna Edwards
Dec 6, 2025
5.0
The team at Assured did a great job managing my repair! They were clear with expectations and timelines. They were very thorough and did a beautiful job. Definitely recommend.
LG
Liz Gibson
Dec 1, 2025
5.0
Assured auto did an amazing job onmy repair. Paint match was perfect. Work done was very professional without any issues. The scheduling with a rental car was seamless and love the updates twice a week over the phone to keep us up to date on progress.
Frequently Asked Questions About Assured Automotive
What services does Assured Automotive offer?
Assured Automotive offers services including auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto repair, auto painting, frame straightening, and paint repair.
Where is Assured Automotive located?
Assured Automotive is located at 152 Hickson Ave, Kingston, ON, K7K 2N9, Canada.
What are the operating hours for Assured Automotive in Kingston?
Assured Automotive is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Assured Automotive provide any guarantee on their workmanship?
Yes, Assured Automotive offers quality workmanship backed by a Lifetime Guarantee.
What payment methods are accepted at Assured Automotive?
Assured Automotive accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
How long has Assured Automotive been serving customers?
Assured Automotive has been serving customers for over 25 years, established in 1990.
How can customers contact Assured Automotive?
Customers can contact Assured Automotive by phone at +1 613-546-2272 or by email at social@assuredauto.ca.
Are there other auto body shops near Assured Automotive in Kingston?
Yes, nearby auto body shops include CARSTAR Kingston (Limestone) and Limestone Auto Body, both providing automotive repair services that complement Assured Automotive's offerings.
What nearby attractions can I visit before or after my visit to Assured Automotive?
You can visit Belle Park Fairway or Veteran's Field, both nearby parks and recreational areas ideal for relaxation before or after your visit.
Are there nearby services that can assist if I need towing or additional automotive repairs?
Yes, Ken Kelly's towing service is nearby for towing needs, and RD Powersports and John’s Auto Service offer additional automotive repair and tire services close to Assured Automotive.