An amazing experience with Marcio and his team. Professional and reliable. I’d highly recommend.
DL
Diana Lacasse
Sep 17, 2025
5.0
Great customer service through and through… from booking the rental, picking it up and dropping it off… again, the whole experience has been stellar!
MV
Maureen Venance
Sep 16, 2025
5.0
Very friendly and efficient staff as I had to change my rental dates a couple times. Manager ensured that I got the right cargo van for my needs. They made it an easy process to pick up and return. Staff very helpful.
BS
behroz saneie
Sep 2, 2025
5.0
Best customer service and support with helpful and friendly people working at this place. Thanks 🙏
AA
Aws Amro
Aug 7, 2025
2.0
On Saturday, August 2nd, I booked a van for pickup on Tuesday, August 5th, as I was taking my family to the airport and needed the space for luggage. The reservation (for $186.81) was confirmed, but when I arrived to pick up the vehicle, I was told there were no vans available.
This left me in a difficult situation with limited time. I had to drive to a different Enterprise location 30 minutes away to rent a 3/4 ton truck—clearly not what I intended. Due to the last-minute nature of the situation, there were no smaller vehicles available. Not only did this result in a much higher rental cost ($359.32), but I also had to pay $100 for diesel fuel, and was later charged an unexpected $78.50 for extra mileage.
No one informed me of a mileage limit at the time of booking, and in over a decade of renting from Enterprise (since 2012), I have never been charged extra for mileage. This was both surprising and disappointing.
This experience fell far short of the customer service I’ve come to expect from Enterprise. I had a confirmed booking and ended up paying almost double, while receiving an unsuitable vehicle and facing extra costs—through no fault of my own.
Do you think this is great customer service? I don't think so.
Frequently Asked Questions About Enterprise Truck Rental
What types of vehicles can I rent from Enterprise Truck Rental in Kanata?
Enterprise Truck Rental offers pickup trucks, cargo vans, box trucks, commercial trucks, and moving trucks to suit household or commercial transportation needs.
What are the operating hours for Enterprise Truck Rental in Kanata?
The location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Truck Rental located in Kanata?
Enterprise Truck Rental is located at 2450 Palladium Dr, Kanata, ON, K2V 1E2, Canada.
How can I make a reservation for a truck rental at this Enterprise Truck Rental location?
You can make a reservation online via their reservation URL: https://www.enterprisetrucks.ca/truckrental/en_CA/locations/ca/e1c30t-stittsville.html?mcid=iyp:24489699
What services does Enterprise Truck Rental provide in Kanata?
Services include truck rental, van rental, pickup truck rental, and general car and auto rental.
Is there a nearby gas station or car wash near Enterprise Truck Rental?
Yes, Ultramar offers both a gas station and a car wash near Enterprise Truck Rental at Kanata, which could be convenient for refueling or cleaning your rental vehicle.
Are there car rental agencies close to Enterprise Truck Rental in Kanata?
Yes, nearby car rental agencies include Enterprise Rent-A-Car, Alamo, and Payless Car Rental, providing you with multiple options for vehicle rentals in the area.
Where can I grab a coffee or a quick meal near Enterprise Truck Rental?
You can visit nearby coffee shops and restaurants like Tim Hortons, Country Style, and Esso Canada, which offer coffee, fast food, and dining options close to the rental location.
Is there an ATM near Enterprise Truck Rental for convenient cash access?
Yes, there is a TD Canada Trust ATM and a TD Canada Trust Branch and ATM located nearby for your banking needs.
Can I get vehicle maintenance or automotive repair services near Enterprise Truck Rental?
Yes, nearby automotive service providers include CARSTAR Myers Kanata for auto body repair and Myers Kanata Chevrolet Buick GMC Service Centre among others, which can assist with vehicle maintenance.