Good job they was respectful and professional
DK
Doug Kendall
Nov 14, 2024
We were looking for a new car and we can't say enough about the help we received from Dane Madsen. I have dealt with a few salespeople lately and Dane has been the best of them all. Knowledgable, approachable, professional and very helpful. I'd recommend him ay time, as well as Myers Kanata Volkswagen.
I went with this location since I had issues with the last location from a few years ago.
My car was dropped off on March 15th. The back and forth was unbelievable. Say 1 thing and then say something else. If I hadn't pushed, it would have taken an extra week. My rental was only good for 14 days. I went over my limit of the rental due to the company taking time with the repairs. Originally I was giving a 1 star but since they paid for the extra days I had the rental for, I changed it to a 3.
Edit* still wrong. No one by the name of Kyle reached out to me.
Scott is really supportive and helpful. Excellent experience and completely satisfied with repairment works. Highly recommend.
Because the work done by Assured was impeccable, I decided to share with everyone who may need assistance with auto body, rust or/and collision repairs personal customer service experience which was amazing. The repair was as good as new, and the car was ready in time. I don’t normally write reviews but after an unfortunate circumstance experienced with the hitch and how was attached to the car Cara influenced my decision in a great way by keeping my car, made my worries go away, and my experience as a customer “above-and-beyond”. Her approach, email follows us, and Cara`s engagement since I brought the car for repairs have been truly appreciated and valued. By far, she has provided the best customer service a customer could have (any industry) and therefore she deserves to be acknowledged! Certainly, dealing with Cara was a pleasure, and communication was excellent! If anyone is looking to have any auto body and collision repairs done this is the place to go! I`ll never regret my decision….