Business Details
About
Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Repair Shop
Assured Automotive is a subsidiary of The Boyd Group, that operates over 80 auto body/collision repair facilities located through the GTA, Southern Ontario and the Ottawa region. Our vision is Customer 1st and we believe each and every customer should be treated with respect and attention.
Location
Hours
Reviews
4.4
128 reviews
5 stars
97
4 stars
10
3 stars
5
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, particularly highlighting individuals like Kelsey and Mary for their exceptional service.
Quality of Repairs
While several reviews commended the quality of repairs and timely completion, there were also complaints about poor workmanship and unresolved issues after repairs.
Communication
Customers expressed mixed experiences regarding communication, with some appreciating regular updates while others reported a lack of follow-up and clarity.
Overall Experience
The overall sentiment was mixed, with many customers recommending the shop for its service and quality, while others had significant complaints about their experiences.
Timeliness
Several reviews noted that repairs were completed ahead of schedule, contributing positively to customer satisfaction.
- KKKanoon KanoonOct 28, 20251.0Bad experience still waiting for them to call me to fix the job they have done to the trunk not aligned at all . They don't know what they doing at all . Claiming they fixed the damage still there . I wouldn't recommend any of my friends or family to get their car towed there after an accident. I uploaded a picture&video of the trunk after they fixed it . Also I didn't receive a call informing me of the progress of what was the damage done from the impact of the accident . They don't care about any mechanical issues they don't take people safety into consideration.
- SCSandra CummingsOct 24, 20255.0Absolutely amazing place, truly above and beyond what we took our car in for. Thanks š¤
- PWPaul WarnickOct 11, 20255.0Amazing service. My car was fixed quickly and looks perfect after the repair.
- VAVictoria ASep 29, 20255.0I had an amazing experience with the crew there at assurance. Kelsey was an angel that had assisted me through in through. She was very patient, kind, and understanding. Thank you to the people who took great care of my vehicle! It looks amazing! Red and shiny, just how I like it :). Thank you also for the extra care that was provided. It made my day. -v.c
- BHBrianna HillierSep 16, 20255.0I had a great experience with Assured Automotive! The staff I interacted with were very friendly and helpful. I received clear and quick communication, and I appreciated the e-mail option. My repair only took a week which was fantastic! It seems like my car was tidied up inside, which was a nice surprise as well. :) Highly recommend!
Frequently Asked Questions About Assured Automotive
What types of auto repair services does Assured Automotive offer?
Assured Automotive offers services including auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto repair, auto painting, frame straightening, and paint repair.
Where is the Assured Automotive location in Hamilton?
The Assured Automotive location is at 2179 Upper James St, Hamilton, ON, L0R 1W0, Canada.
What are the business hours for Assured Automotive on weekdays?
Assured Automotive operates from 8:00 AM to 5:00 PM, Monday through Friday.
Is Assured Automotive open on weekends?
No, Assured Automotive is closed on Saturdays and Sundays.
Does Assured Automotive offer any guarantees on their work?
Yes, Assured Automotive provides quality workmanship backed by a Lifetime Guarantee.
What payment options are accepted at Assured Automotive?
Assured Automotive accepts American Express, Check, Discover, MasterCard, and Visa for payment.
What should customers know about Assured Automotiveās customer service philosophy?
Assured Automotiveās vision is Customer 1st, treating every customer with respect and attention.
Are there any public transportation options near Assured Automotive?
Yes, the Hamilton Street Railway (also known as HSR) train and bus stations are nearby, providing convenient public transportation options for customers visiting Assured Automotive.
Are there places to visit near Assured Automotive for art and culture?
Yes, the Cecilia Studio Gallery, an art gallery, is close by, offering a nice cultural experience before or after your visit to Assured Automotive.
Where can customers find rental vehicles near Assured Automotive?
Customers can find car rental services nearby including Budget Rent A Car, Avis Rent A Car, and Avis Car Rental, which also offer truck rentals.