Business Details
About
Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Repair ShopAssured Automotive
Assured Automotive is a subsidiary of The Boyd Group, that operates over 80 auto body/collision repair facilities located through the GTA, Southern Ontario and the Ottawa region. Our vision is Customer 1st and we believe each and every customer should be treated with respect and attention.
Location
Hours
Reviews
4.4
130 reviews
5 stars
99
4 stars
10
3 stars
5
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their clear communication and attentiveness throughout the repair process.
Repair Quality
While several reviews commended the quality of repairs and timely completion, there were notable complaints about poor workmanship and unresolved issues post-repair.
Timeliness
Customers appreciated the quick turnaround times for repairs, often receiving their vehicles back earlier than expected.
Mixed Experiences
Feedback varied significantly, with some customers expressing satisfaction and others reporting serious issues with repairs and customer service.
- SSScott SnowDec 8, 20255.0First time going with these guys as I have gone to car star in the past and it took 2 months to get my truck repaired last time. Assured had it all done and back on the road in 2 weeks. Service was perfect right from the time I arrived to the time it was ready for pickup. Top notch service. Will be using these guys whenever I can. Thank you Scott.
- JAJackie AucoinDec 3, 20255.0They were truly professional and did a wonderful job on my vehicle. It was also ready on time, washed and warmed when I went to pick it up. I would certainly use them again.
- KKKanoon KanoonOct 28, 20251.0Bad experience still waiting for them to call me to fix the job they have done to the trunk not aligned at all . They don't know what they doing at all . Claiming they fixed the damage still there . I wouldn't recommend any of my friends or family to get their car towed there after an accident. I uploaded a picture&video of the trunk after they fixed it . Also I didn't receive a call informing me of the progress of what was the damage done from the impact of the accident . They don't care about any mechanical issues they don't take people safety into consideration.
- SCSandra CummingsOct 24, 20255.0Absolutely amazing place, truly above and beyond what we took our car in for. Thanks š¤
- PWPaul WarnickOct 11, 20255.0Amazing service. My car was fixed quickly and looks perfect after the repair.
Frequently Asked Questions About Assured Automotive
What types of auto repair services does Assured Automotive offer?
Assured Automotive offers services including auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto repair, auto painting, frame straightening, and paint repair.
Where is the Assured Automotive location in Hamilton?
The Assured Automotive location is at 2179 Upper James St, Hamilton, ON, L0R 1W0, Canada.
What are the business hours for Assured Automotive on weekdays?
Assured Automotive operates from 8:00 AM to 5:00 PM, Monday through Friday.
Is Assured Automotive open on weekends?
No, Assured Automotive is closed on Saturdays and Sundays.
Does Assured Automotive offer any guarantees on their work?
Yes, Assured Automotive provides quality workmanship backed by a Lifetime Guarantee.
What payment options are accepted at Assured Automotive?
Assured Automotive accepts American Express, Check, Discover, MasterCard, and Visa for payment.
What should customers know about Assured Automotiveās customer service philosophy?
Assured Automotiveās vision is Customer 1st, treating every customer with respect and attention.
Are there any public transportation options near Assured Automotive?
Yes, the Hamilton Street Railway (also known as HSR) train and bus stations are nearby, providing convenient public transportation options for customers visiting Assured Automotive.
Are there places to visit near Assured Automotive for art and culture?
Yes, the Cecilia Studio Gallery, an art gallery, is close by, offering a nice cultural experience before or after your visit to Assured Automotive.
Where can customers find rental vehicles near Assured Automotive?
Customers can find car rental services nearby including Budget Rent A Car, Avis Rent A Car, and Avis Car Rental, which also offer truck rentals.