Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Grimsby, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grimsby location today.
Location
Hours
Reviews
4.3
181 reviews
5 stars
133
4 stars
18
3 stars
6
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Brandon and Safa for their exceptional service.
Vehicle Availability
Several reviews indicated issues with vehicle availability, including last-minute cancellations and not receiving the reserved vehicle type.
Cleanliness and Condition
While many customers reported clean and well-maintained vehicles, some noted receiving dirty or poorly maintained cars.
Management Issues
There were complaints regarding poor management and communication, with some customers feeling their concerns were not adequately addressed.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with their rentals and indicated they would return to this location.
- MBMichael Brodie5 days ago5.0Enterprise was very professional courteous and helpful in all their services. The car was very clean and great to drive.
- ABAmanda BNov 11, 20255.0I have used the Grimsby Enterprise branch on several occasions now, and I will keep going back. I think the manager’s name is Brenden, and I want to give him kudos!!. He always goes above and beyond to ensure customer satisfaction. As an example, I most recently rented a small SUV, and after bringing it home, I realized there was a small issue with the car’s back up camera. I went back to bring it to his attention (more so because I wanted it noted so I wouldn’t be blamed for it) , and he immediately offered me not only another car, but a free upgrade to a larger vehicle to make up for the inconvenience! I know they can’t always offer this upgrade as a solution, but it was a pleasant surprise, and I truly appreciated his attention to the matter! It is a smaller branch with only 1-2 employees working to serve customers, so at peak times, this means you may need to be patient - But in my experience, they always go out of their way to make the process a positive one, so it is definitely worth the wait. I booked my rental through Costco, which I also highly recommend, as the price is a bit cheaper. Overall, it’s always been a great experience to rent from Grimsby enterprise, and I will continue to use this company for all my rental needs! :)
- SRSajad RezakhaniNov 4, 20255.0Brandon and Brian, they're amazing people. Best enterprise in the area.
- JRJohn RencoOct 31, 20251.0It's not worth my time, money and trouble.
- JJJoe JoOct 29, 20251.0No follow up, broken promises. Was not impressed with my overall experience..Was given a crossover SUV, asked for a comparable vehicle to what I drive. Was told they had nothing but would upgrade me. I followed up after 3 days was told by Brandon the manager he would have something for me on Friday. Friday came and went, no call. I followed up Saturday again no returned phone call. Poor management skills. Keep your promise, otherwise don't make a commitment...
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Grimsby offer?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is Enterprise Rent-A-Car located in Grimsby?
It is located at 249 Main St W, Grimsby, ON, L3M 1S5, Canada.
What are the operating hours for Enterprise Rent-A-Car in Grimsby?
They are open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
What payment methods are accepted at Enterprise Rent-A-Car in Grimsby?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Grimsby offer airport pick-up services?
Yes, they provide airport pick-up services as part of their rental options.
How can I contact Enterprise Rent-A-Car in Grimsby?
You can call them at +1 905-945-6208 or their main phone at +1 905-945-8081.
Is the Enterprise Rent-A-Car in Grimsby woman-owned?
Yes, this location is owned by women.
Are there other car rental agencies near Enterprise Rent-A-Car in Grimsby?
Yes, nearby car rental agencies include Alamo and other Enterprise Rent-A-Car locations, as well as Enterprise Truck Rental.
What attractions can I visit near Enterprise Rent-A-Car in Grimsby before or after picking up a rental?
Nearby attractions include Beamer Memorial Conservation Area and Grimsby Point, great for outdoor activities and sightseeing.
Are there any local dining options near Enterprise Rent-A-Car in Grimsby?
Yes, you can visit restaurants nearby such as Union Jack Fish & Chips and Pita Pit for quick and tasty meals.