Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Gloucester, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Bank Street location today.
Location
Hours
Reviews
4.2
298 reviews
5 stars
209
4 stars
28
3 stars
16
2 stars
9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted instances of rude and unprofessional behavior.
Reservation Issues
Numerous customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding their bookings.
Positive Experiences
Many customers shared positive experiences, particularly highlighting the professionalism and attentiveness of staff members like Elly and Gillian.
Cleanliness and Vehicle Quality
While some customers noted issues with vehicle cleanliness, many others reported receiving well-maintained and clean cars.
Overall Satisfaction
Overall, experiences varied widely, with some customers expressing strong dissatisfaction while others were very pleased with their service.
- RPRhonda Pike2 days ago5.0Would 100% use this location for a car rental again. They worked with the garage I used for my repairs (Fix It Auto - also AMAZING) and made the entire experience easy and stress free. The staff were kind and very helpful. 10 out of 10 - would recommend!
- STSarah TollNov 10, 20255.0The service here is incredible!! I had a challenge with the first vehicle provided, but the staff was amazingly understanding and accommodated with a quick solution. Fantastic experience all around!
- MRMike RancourtNov 5, 20251.0Always trying to squeeze an extra couple bucks in gas. This Enterprise location rarely provides the car with a full tank of gas. It is always some random level of gas so it is a royal pain trying to return the vehicle with the random gas level the car was provided with. I have mentioned it several times. They appear to do it on purpose so they always get it returned with a little more gas than they gave you. Enterprise is a good rental company, just not this location. Going to make sure to book at other locations moving forward.
- GSG ShiOct 28, 20251.0Terrible and rude service at 5:30 p.m. — avoid this location! The woman working there was unbelievably rude and unprofessional. Her attitude, tone, and body language were awful — she clearly didn’t care about helping anyone. The way she treated me was completely unacceptable for someone working with customers. It was such a horrible experience that I honestly hope management takes a serious look at how this employee behaves. I’d strongly recommend avoiding this location. No one deserves to be treated that way.
- KKkellyOct 27, 20255.0Renting was easy and pleasant!!! I recently rented a VW Taos from there. I was able to extend my rental the days I needed online and they gave me a little discount because my rental had old fries in hidden places lol. I will definitely rent from there again
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Gloucester, ON?
Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.
Where is Enterprise Rent-A-Car located in Gloucester?
Our South Bank Street location is at 2677 Bank Street, Gloucester, ON, K1T 1N1.
What are the operating hours of Enterprise Rent-A-Car in Gloucester?
We are open Monday to Thursday from 7:30 AM to 6:00 PM, Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there an option for airport pick-up service at Enterprise Rent-A-Car Gloucester?
Yes, we offer airport pick-up service along with other flexible rental options.
How can I book a rental car with Enterprise Rent-A-Car Gloucester?
You can reserve your vehicle through our website or by calling us at +1 613-738-2221.
Are there other car rental agencies near Enterprise Rent-A-Car Gloucester?
Yes, Alamo and Hertz Rent A Car are nearby car rental agencies if you want to compare options or need additional services.
What automotive repair services are available near Enterprise Rent-A-Car Gloucester?
Nearby you will find Bank Street Bemac Auto Body and Jouds Auto Centre offering automotive repair and auto body services.
What dining options are close to Enterprise Rent-A-Car Gloucester?
You can enjoy meals at nearby restaurants like Stacked Smoked Meat and Grill or Dunn's Famous Deli before or after your car rental visit.
Are there any parks or recreational spots near Enterprise Rent-A-Car Gloucester?
Yes, Sieveright Park and Jewish Memorial Gardens are nearby parks where customers can relax or take a walk during their visit.