Enterprise Rent-A-Car

4.2
306 reviews
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Business Details

2677 Bank Street, Gloucester, ON
K1T 1N1, Canada
(613) 738-2221
https://www.enterprise.ca/en/car-rental-locations/ca/on/ottawa-s-bank-st-c317.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Gloucester, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Bank Street location today.

Location

Enterprise Rent-A-Car
2677 Bank Street, Gloucester, ON
K1T 1N1, Canada

Hours

Reviews

4.2
306 reviews
5 stars
216
4 stars
28
3 stars
17
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding bookings.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude service and unprofessional behavior from some staff members.

Vehicle Condition

Some customers reported issues with the cleanliness and condition of the vehicles, including concerns about odors and cleanliness upon pickup.
  • LM
    L Menard
    3 days ago
    5.0
    Great place to rent a vehicle. Always great service
  • LL
    Laurence-Olivier Lamontagne
    Dec 29, 2025
    5.0
    I honestly had an amazing experience by Carolina. I watched her attend other clients and was so professional, attentive and caring. She even found great deals for me.
  • ZY
    Z yx
    Dec 11, 2025
    5.0
    Carolina at the Enterprise Bank Street location was outstanding. Even on a very busy day, she was efficient and incredibly helpful. She went above and beyond to find the best option for us and saved us a lot of time and stress after a car incident in bad weather. Truly next-level customer service, thank you, Carolina!
  • JM
    Jey Mut
    Dec 10, 2025
    3.0
    Ca faisait plusieurs années que je travaillais avec Enterprise, j'aime leur professionnalisme et l'assistance a tout moment qu'ils offrent. J'avais fait une réservation en ligne et arrivé sur place, ils ne retrouvaient pas ma réservation, ils ont pu me faire un bon deal, qualité et prix malgré quelques difficultés de la paperasse...
  • AA
    Arthur
    Dec 3, 2025
    5.0
    This location is 10 out of 10 wonderful staff overall. 👍👍
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Gloucester, ON?

Enterprise offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.

Where is Enterprise Rent-A-Car located in Gloucester?

Our South Bank Street location is at 2677 Bank Street, Gloucester, ON, K1T 1N1.