Flying J Travel Center

4.0
634 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in Fort Erie, ON! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Flying J Travel Center
1637 Pettit Rd, Fort Erie, ON
L2A 5M4, Canada

Hours

Reviews

4.0
634 reviews
5 stars
313
4 stars
162
3 stars
70
2 stars
24
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Kayleigh, Maddie, and Tarine for their exceptional service.

Cleanliness

The facility received numerous compliments for its cleanliness, especially the restrooms and showers, which were noted as being well-maintained.

Parking Issues

Several reviews mentioned problems with parking, including dropped trailers and cars taking up truck spaces, leading to frustration among truck drivers.

Customer Service

While some staff were praised, there were multiple reports of rude or unprofessional behavior from certain employees, negatively impacting customer experiences.

Food Quality

The food options received mixed reviews, with some customers enjoying the pizza and other offerings, while others criticized the quality and pricing of certain items.
  • WW
    Willheim
    Oct 22, 2025
    2.0
    Far too many dropped trailers here. Daytime is fine but come late at night and what used to be a great place has become terrible for parking. Pilot corporate needs to get on these guys. I counted over 35 dropped trailers and parked cars reserving their spots.
  • KT
    Kelly Maguire Takacs
    Oct 4, 2025
    5.0
    Our car broke down near Flying J and we cannot say enough about the sweet ladies who helped us at Flying J. We had to spend hours there overnight with a toddler. Kayleigh and Maddie treated us like family. They chatted with us between customers, kept us safe and warm, brought chairs out for us to sit on, offered their own iPad to our toddler to watch cartoons, called tow companies for us when CAA was taking too long, and more. They truly went above and beyond. In between we saw how they interacted with all their customers with the same friendliness and kindness. Kayleigh and Maddie were two of our angels on a difficult night. We are so grateful! Give them a hug, a raise, and a thank you from 3 weary travelers! ❤️
  • SF
    Simon Fallon
    Sep 20, 2025
    1.0
    Allowing people to wash their feet in the sink is unacceptable.
  • MZ
    Muntaser Zuhd
    Sep 19, 2025
    1.0
    I had a disappointing experience at this Pilot gas station. I called ahead late at night to confirm if I could print an email, and I was assured that I could. However, when I arrived, the blonde staff member with glasses told me that they do not offer email printing, only fax services. This was very frustrating, especially since I had confirmed this information earlier. Additionally, her attitude was poor and the customer service was not up to standard. I hope they improve their communication and customer service in the future.
  • VV
    vova vovanchik
    Sep 11, 2025
    1.0
    The shower not working

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.