Mixed reviews on customer service, with some praising staff like Hysum and Brandon for exceptional service, while others reported poor communication and unresponsiveness.
Vehicle Condition
Customers noted issues with vehicle cleanliness and maintenance, with some receiving dirty cars upon pickup.
Reservation Issues
Frequent complaints about unfulfilled reservations and lack of available vehicles, leading to customer frustration.
Staff Professionalism
While some staff were commended for their helpfulness, others were criticized for unprofessional behavior and poor customer interaction.
Overall Experience
Overall experiences varied widely, with some customers expressing satisfaction and loyalty, while others vowed never to return due to negative encounters.
HC
Homegate Corporation
Oct 17, 2025
5.0
The newness and cleanness of the cars.
The attention to details.
The staff were willing to go above and beyond to provide exceptional service.
Special shout out to Hysum, he is a real asset to Enterprise.
TS
Tibor Svitek
Oct 10, 2025
1.0
They don’t even answer their phone. Been calling them for days, useless for a corporate office
IO
Ijeoma Okeke
Sep 8, 2025
5.0
Very seamless process for my rental needs
AP
Asim Patel
Aug 25, 2025
5.0
Great customer service. Ask for Hysum he is great
Thank you.
WS
Wali Shah
Aug 18, 2025
1.0
Very poor customer service here, especially considering this is an “exotics” location. I had requested updates about a rental vehicle that was in their inventory set to be available on August 12th, and after many attempts to reach them - I never heard back. No update, no alternative options, no call backs. Very disappointing after years of renting with Enterprise. I will be switching to another rental service once my vehicle repairs are done.
Frequently Asked Questions About Exotic Car Collection by Enterprise
What types of cars can I rent at Exotic Car Collection by Enterprise?
You can rent exotic sports cars, sedans, and SUVs from top luxury brands like Ferrari, Audi, Bentley, Jaguar, Lexus, Mercedes-Benz, Maserati, Porsche, and Tesla.
Where is Exotic Car Collection by Enterprise located?
It is located at 163 Carlingview Dr, Etobicoke, ON, M9W 5E7, Canada.
What are the opening hours of Exotic Car Collection by Enterprise?
The location is open Monday to Friday from 8:00 AM to 6:00 PM and closed on weekends.
What payment options are accepted at Exotic Car Collection by Enterprise?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What services does Exotic Car Collection by Enterprise offer?
They offer luxury and exotic car rentals, including rent exotic cars, car rental, and auto rental services.
What languages are spoken at Exotic Car Collection by Enterprise?
English is the primary language spoken at this location.
Is Exotic Car Collection by Enterprise open on weekends?
No, they are closed on Saturdays and Sundays.
Are there other car rental agencies near Exotic Car Collection by Enterprise?
Yes, nearby car rental agencies include Alamo, Enterprise Exotic & Luxury Car Rental, Enterprise Truck Rental, Avis, and Budget, providing options for various vehicle rental needs.
Can I find automotive services close to Exotic Car Collection by Enterprise?
Yes, nearby automotive-related services include Bubbles Plus for auto detailing, Dawn Auto Parts, Speedytire for automotive dealer services, and Solid Source Tire and Wheel for tire repair.
What nearby businesses might I visit before or after renting a car from Exotic Car Collection by Enterprise?
You might visit Delmare Quality Foods Inc for a meal, Cake Top bakery for treats, or Park9 Pearson for pet services. These offer convenient stops around your rental experience.