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Enterprise Rent-A-Car

4.3
(512 reviews)
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Business Details

5553 Dundas St W, Etobicoke, ON
M9B 1B8, Canada
(416) 237-0557
https://www.enterprise.ca/en/car-rental-locations/ca/on/etobicoke-eastmall-c212.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Etobicoke, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Eastmall location today.

Location

Enterprise Rent-A-Car
5553 Dundas St W, Etobicoke, ON
M9B 1B8, Canada

Hours

Reviews

4.3
512 reviews
5 stars
374
4 stars
55
3 stars
10
2 stars
11
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Tanya and Andy for their exceptional service.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.

Cleanliness and Vehicle Quality

Customers consistently noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service and unprofessional behavior from some staff members, indicating inconsistency in service quality.
  • NS
    N Sokic
    2 days ago
    5.0
    The experience was very positive. The staff was very polite, responsive and quick. There was no upsell pressure that I experienced at the Hamilton location last summer. The suv was pretty decent (2023) The only thing was it was not washed and vacuumed but I think it just came back from another rental and it seemed like they were very busy and were short on available vehicles. I would use this location again.
  • FE
    Freeman Edwards
    3 days ago
    5.0
    Great people and customer service thats why I choose Enterprise!
  • MA
    MOUSSA ATYA
    6 days ago
    1.0
    Very bad place don’t rent from this , I rent today from them but that’s going to be my last day
  • RM
    Randy Mohess
    Feb 24, 2026
    5.0
    My experience here is always great! The staff is very helpful and the price point is affordable. I will definitely be choosing enterprise for future rentals.
  • TT
    The Well-Wandered Traveller
    Jan 29, 2026
    5.0
    Huge shout out to Tanya for going above and beyond to help me with a last minute car rental. Even though the location was extremely busy, she remained calm, organized, and clearly in control of everything that was going on. She was patient, polite, and incredibly professional the entire time, which made a stressful situation feel manageable right away. My original reservation was made at a different location by Toyota, but Tanya immediately stepped in and took over at the location I was already at. Without any hesitation, she worked through the situation, secured a car for me, and handled the billing that was outsourced to Toyota. She made what was already a complicated and frustrating experience at Toyota, feel smooth and straightforward at Enterprise. The car was clean, had a full tank of gas, and she took the time to walk me through everything so there were no questions or confusion. I never felt rushed, even with how busy things were. Her attention to detail and willingness to help truly stood out. If you are ever in need of a rental, Tanya is absolutely the person you want to deal with. She provided exceptional service from start to finish, and I am extremely grateful for her help.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Etobicoke?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars, suitable for errands, weekend getaways, or while your car is in the shop.

Where is Enterprise Rent-A-Car located in Etobicoke?

Enterprise Rent-A-Car is located at 5553 Dundas St W, Etobicoke, ON, M9B 1B8, Canada.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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