Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in East York, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Toronto Leaside location today.
Location
Hours
Reviews
3.9
285 reviews
5 stars
175
4 stars
30
3 stars
12
2 stars
9
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported poor service and unprofessional behavior.
Reservation Issues
Frequent complaints about reservations not being honored, with customers arriving to find no cars available despite prior bookings.
Staff Performance
Some staff members received high praise for their professionalism and assistance, while others were criticized for lack of knowledge and efficiency.
Overall Experience
Customers had varied experiences, with some expressing satisfaction and loyalty, while others vowed to avoid the location due to repeated issues.
- JWJohn WardDec 18, 20255.0I want to thank the manager, as well as the employee named, Sonja” for taking such good care of me. They were able to also give me a ride home. I received very good service.
- LALucio AgostiniDec 15, 20255.0Solid car. Great customer service. Honoured the insurance company's rental rate beyond the required return date of the car.
- DVDavida VinebergDec 8, 20254.0I have rented from here before. Usually, it is a great experience. This time, I went in to the location to inquire about reserving for about 5 days hence. There were 3 or 4 people ahead of me, so I just told the guy there: "I need to reserve a car for Sunday". "we're closed on Sunday", was his first reply to me. I went in the following day, thinking that I would get everything in order and pay in advance. Same thing: "I need to reserve a car for Sunday". First reply was "we're closed on Sunday" Different guy, I might add. So... I had to go into the obvious research: "do you not rent cars for people who need them on Sunday?" To which I got more replies that were basically deterring me from renting a car! I laugh while I type this, because...is this the way people are trained in sales at Enterprise? I finally managed to get what I need in order, but this review is to alert the company: "We don't do that", or anything like it, (unless it's literally impossible), is not a friendly, inviting way to start your customer relationship. I'd like to add that I was going to post this review prior to renting, but decided to see the experience through and have determined that the service still needs improvement, but I am not disgruntled. Consider this a constructive feedback review. And I WILL be back to rent again!!
- JCJonah CDec 5, 20255.0Quick, easy, friendly staff!
- WBWinston LeYonnick BorelandNov 7, 20251.0I’ve been a customer for 10 years. Terrible customer service. The employee don’t even know the policy and condition. Every time I go to this location. I always have issues because the employees are clueless. Just go to a next car rental spot. Save yourself the stress. Thank me later
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in East York?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.
What are the operating hours for Enterprise Rent-A-Car in East York?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in East York?
The Enterprise Rent-A-Car branch is located at 121 Laird Dr, East York, ON, M4G 3T7.
What payment methods are accepted at Enterprise Rent-A-Car in East York?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car offer airport pickup services?
Yes, Enterprise Rent-A-Car in East York provides airport pickup as part of their services.
How can I make a reservation for a rental car at Enterprise Rent-A-Car East York?
You can reserve your vehicle online through their website or contact them directly at +1 416-425-3777.
Which nearby automotive repair services can I visit if I need vehicle maintenance while renting?
Nearby automotive services include Apple Auto Glass, Direct-Repair Leaside, AML Auto Service, and Speedy Glass Leaside, which can assist with repairs and glass services.
Are there any dining options near Enterprise Rent-A-Car in East York?
Yes, nearby dining options include Chipotle Mexican Grill, Mary Brown's, Olde Yorke Fish & Chips, and Pizzaville, great for meals before or after your rental visit.
Can I access entertainment or recreational venues near the Enterprise Rent-A-Car location?
You can visit Skyzone, a sports and recreation venue nearby, ideal for some fun activities before or after your rental experience.
Is Enterprise Rent-A-Car in East York owned or operated by women?
Yes, this Enterprise Rent-A-Car location is owned by women.