Need a rental car in Dundas, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dundas location today.
Feedback on customer service is mixed; while some staff members received high praise for their professionalism and helpfulness, others were criticized for being unresponsive and unhelpful.
Reservation Issues
Multiple customers reported problems with car availability upon arrival, including not having the reserved vehicle ready and long wait times.
Location Performance
The Dundas location received positive remarks for its efficient service and friendly staff, contrasting with negative experiences reported at other locations.
Accountability Concerns
Several reviews highlighted a lack of accountability from management regarding billing issues and customer complaints, leading to frustration among customers.
MV
Michael VanDyke
1 day ago
5.0
Very good experience. Agent did everything possible to accommodate my late and last minute request.
LI
Louie Igneski
6 days ago
5.0
I had a great experience renting from Enterprise Rent-A-Car. It started of with the car I needed was damaged to everything being smooth, quick, and hassle-free from start to finish.
A special shoutout to Raj, who truly went out of his way to make the experience exceptional. He was friendly, professional, and made sure all my questions were answered. His extra effort to find another vehicle while he was off work was above and beyond. His positive attitude really stood out and made the whole process even better.
Highly recommend!
DC
Donna H. Czukar
Feb 14, 2026
5.0
Good vehicles. Friendly and professional.
DM
Daimon Mussell
Feb 10, 2026
5.0
Wanted to give a positive shout out to the young man working this location. My rental did not go as planned but the employee went above and beyond, very professional and very courteous. Hard to find good customer service these days so I wanted to make sure this guy was recognized. Happy to rent from them again.
TB
Todd Byerley
Jan 28, 2026
1.0
Cars never available when you make a reservation
Either have to wait 20, 30 or 40 minutes for a car to come back or they don’t have one at all
Takes 10 minutes to answer phone
Used to be great company now always a disappointment