Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Cornwall, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cornwall location today.
Location
Hours
Reviews
4.1
242 reviews
5 stars
159
4 stars
27
3 stars
13
2 stars
9
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from staff, particularly at the Cornwall location.
Communication Issues
Several reviews highlighted problems with communication regarding deposits, vehicle availability, and rental policies.
Mixed Experiences
While some customers had excellent experiences, others reported significant frustrations, including long wait times and unhelpful staff.
Vehicle Condition
Feedback indicated that while many cars were clean and well-maintained, there were instances of customers receiving vehicles with issues.
Reservation Problems
Multiple customers experienced issues with reservations, including last-minute changes and unavailability of booked vehicles.
- JSJ Seven3 days ago1.0This location has recently gone down the drain with new management/ staff. Their service is very inconsistent and they lack basic customer service. I will never book from them again. I also found out that there is a new enterprise location on vincent massey now. I was able to book a vehicle with them without a problem.
- MMMarkNov 7, 20255.0Nice staff
- JWJulie WoodNov 7, 20255.0Caroline was super! Definitely the girl to deal with!
- SBStephanie BirnieNov 3, 20252.0Although they were mostly friendly (with the exception of one young lady at the front desk who kept rudely butting into a conversation that did not involve her and making false accusations), I have been lied to and given the run around on receiving my security deposit back. After several calls back and forth between Enterprise and my insurance company, I was informed quite abruptly by Brian that he would not be reimbursing me and to contact my insurance. Up until that point I thought Brian and I were on the same page. Well low and behold...Enterprise is now having to refund me from corporate, making the wait time an additional 6-8 weeks and by cheque because the local branch refuses to make the return back to my card as originally promised, despite being paid completely by my insurance company following a hit and run where I was the victim. This doesn't leave much trust should me or my family ever have to use them again in the future. I do have the calls recorded where I was provided conflicting information on several occassions. Hopefully they can come up with a more customer forward procedure for future incidents. Having your corporate office apologizing to me on your behalf is quite sad.
- KMKristen MOct 25, 20255.0Friendly, knowledgeable, professional. My rental was covered by insurance so I don't have to factor in price, but the whole process was handled so well.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Cornwall, ON?
Enterprise Rent-A-Car is located at 560 Pitt St, Cornwall, ON, K6J 3R6, Canada.
What are the operating hours of Enterprise Rent-A-Car in Cornwall?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
What types of vehicles can I rent from Enterprise Rent-A-Car in Cornwall?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, luxury cars, and auto rentals to suit your needs.
What payment options does Enterprise Rent-A-Car in Cornwall accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Cornwall provide airport pick up service?
Yes, Enterprise Rent-A-Car offers airport pick up service to make your rental experience more convenient.
How can I reserve a car rental at Enterprise Rent-A-Car in Cornwall?
You can reserve your rental car online through their website or by calling their local phone number at +1 613-933-7711.
Which car rental agencies are located near Enterprise Rent-A-Car in Cornwall?
Nearby car rental agencies include Alamo and another Enterprise Rent-A-Car location offering truck rentals.
Are there nearby restaurants where I can grab a meal before or after picking up a rental car?
Yes, you can visit Unofficial: Get Cracking Cornwall for breakfast and brunch, Vibzs Caribbean Bar And Grill for Caribbean cuisine, or KAtea for healthy food options nearby.
What local attractions or entertainment options are near Enterprise Rent-A-Car in Cornwall?
Nearby entertainment includes Seaway Valley Theatre for theatrical productions and Margaritaville North, an attraction offering fun activities.
Can customers visit beauty or spa services near Enterprise Rent-A-Car in Cornwall?
Yes, customers can visit Ethereal Beauty or Pure Esthetics, both offering spa and beauty treatments close to Enterprise Rent-A-Car.