Enterprise Rent-A-Car

4.2
183 reviews
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Business Details

350 Richmond St, Chatham, ON
N7M 1P8, Canada
(519) 351-8040
https://www.enterprise.ca/en/car-rental-locations/ca/on/chatham-c117.html
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About

Car Rental AgencyVan Rental
Need a rental car in Chatham, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chatham location today.

Location

Enterprise Rent-A-Car
350 Richmond St, Chatham, ON
N7M 1P8, Canada

Hours

Reviews

4.2
183 reviews
5 stars
128
4 stars
18
3 stars
5
2 stars
7
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Vehicle Condition

Most reviews noted that vehicles were clean and well-maintained, although some customers reported issues with specific rentals.

Reservation Issues

Several customers experienced problems with reservations, including misunderstandings about requirements and vehicle availability.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and unprofessional behavior from management.

Convenience

Customers appreciated the quick service and convenience of the rental process, including pickup and drop-off options.
  • MW
    Mike Wonnacott
    5 days ago
    5.0
    Great value and awesome service made for a fantastic worry free vacation
  • CR
    Cliten Rodrigues
    Nov 13, 2025
    5.0
    Friendly staff. Process is super smooth if you check in online before. Drop off was easy too. After hours available at an extra cost.
  • EL
    Elaine Lowther
    Nov 13, 2025
    5.0
    Exceptional service, great cost, very clean vehicles, knowledgeable people, polite, very easy to understand, defineitely will be back. Thank you for your expertese & the enjoyable ride!
  • LA
    Laurie Alexander
    Oct 29, 2025
    5.0
    The Chatham location always provides fantastic customer service. They have a great selection of cars, SUVs and vans. You are always treated like family when you go to this location
  • FF
    F F
    Oct 25, 2025
    1.0
    Haven't released our $300 deposit to the account that was used. Its been 5 days and no deposit was released! Were HOPING the agent who handled the rental return MADE AN ERROR AND BY ACCIDENT DID NOT ISSUE THE REFUND on the nissan kicks(which was returned with a full tank of fuel and no cosmetic damage). So now were approching this carefully with a lawyer. Another representative told us that the deposit would be sent to the other credit cards we used to add more time to the rental. -Which makes no sense whatsoever- since we used my debit card to make the initial $300 deposit... We have been recording all conversations for quality assurance purposes and the issue is being escalated and were waiting for a call back... time will tell how this proceeds..
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Chatham?

Enterprise Rent-A-Car is located at 350 Richmond St, Chatham, ON, N7M 1P8, Canada.

What types of vehicles can I rent from Enterprise Rent-A-Car in Chatham?

You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.