Assured Automotive

Reviews

• LH

  Leanna Hill

  Dec 24, 2025
  1.0
  ****Buyer Beware****If your insurance company sends you to this body shop ask to go to another shop. I was hit by a deer and needed work done to the right side of my vehicle The shop did not complete the work in one setting. I had to return to get the back fender and bumper fixed. On the second visit they only replaced the fender. I noticed after leaving the shop that my back bumper have not in fact been replaced. It still had a bubble where the bumper and fender met and still had a larger crack in the back. I called the insurance, they instructed me to go back to the shop. I did and I asked for photos to be taken. The receptionist did come out looked at the bumper, then proceeded to press the bumper back in with her arms and body weight. Which tells me she seen what I was speaking about, admitting that the bumper was not flush. Then said to me that she doesn't know if the previous owner had non factory parts on it . Which had nothing to do with why I was there and frankly an excuse. And tells me that if it was the deer it would have tore the whole bumper off. I did not ask for the receptionist opinion and I didn't appreciate her comments. I asked for her to take a photo to send to the insurance company to finish the job. So after she pressed all of the parts back into place took the photo. The claim was denied obviously because the bubble was gone, but the crack still remained. So now after driving it the bubble has reappeared and my claim is now closed. So for the rest of driving my car I have to manually push the bumper back on that's cracked or pay out of pocket to have it completed and fixed properly. I recommend you take your vehicle someplace else. A place that will do what is asked of them in a customer friendly environment, and will complete the job.
• DE

  Daniel Ellis

  Nov 29, 2025
  4.0
  They swapped my back bumper after being hit, looked like they attempted to do a quick clean but ended up needing to clean some of the spots they attempted to wipe down, they used to much chemical in their dilution which left a lot of white residue but I’m a Detailer so in the end it’s all good. Employees were great in general, they were pleasant and patient with all of my questions. Ended up going above and beyond to help out
• AC

  Antonio Castillo

  Nov 21, 2025
  5.0
  Had my vehicle repair here and they've done an amazing super job definitely recommend this place.
• DN

  daniela nog

  Nov 21, 2025
  5.0
  Fantastic experience at this car shop! The team was friendly, honest, and incredibly helpful. The service was fast, professional, and stress-free. I really appreciate their quality work and customer care. Highly recommend this shop to anyone looking for reliable, trustworthy service! Thanks again to the team and Mandy for all your help.
• AO

  Alexandra Otton

  Nov 12, 2025
  3.0
  Was sent here through insurance after a side swipe for body work. Vehicle came back with a fairly newly purchased dead battery and valve stem stripped and made oval so no cap nor hose can propely fit. no information was relayed about any issues they had while servicing. Upon return and asked why the battery is dead "just let it run" was the response. I would not recommend a company that prides themselves on work like this. Body work looks great though.

Frequently Asked Questions About Assured Automotive