Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Repair Shop
Assured Automotive is a subsidiary of The Boyd Group, that operates over 80 auto body/collision repair facilities located through the GTA, Southern Ontario and the Ottawa region. Our vision is Customer 1st and we believe each and every customer should be treated with respect and attention.
Feedback on customer service is mixed, with some praising the staff's friendliness and professionalism, while others report rude and unhelpful interactions.
Quality of Repairs
Many customers are satisfied with the quality of repairs, noting that their vehicles looked like new after service, but several others experienced issues with incomplete or poor repairs.
Communication
While some reviews highlight excellent communication throughout the repair process, others express frustration over lack of updates and poor responsiveness from staff.
Timeliness
Several customers appreciated the timely completion of repairs, but there are complaints about delays and extended wait times for service.
Warranty Issues
There are concerns regarding the lifetime warranty, with some customers feeling misled about its coverage and experiencing issues shortly after repairs.
NJ
Nick Jari
4 days ago
5.0
Someone hit me from back of my car and I go to Assured, and Wow! What a satisfactory services they provided.
Really Impressive. Person name Patel served me really well. Also I got my car back today. They services and washed like a brand new car I just got from dealership. Really commendable. 👏👏👏
EH
Elizabeth Haines
Oct 3, 2025
5.0
Had an accident and they were great to deal with. Easy to talk to and very helpful. Thank you!
ED
Eric Dungo
Oct 2, 2025
5.0
Nice and friendly staff all good nice work more than to my expectation.very nice and smooth work!!!! Good job guys and thank you!!!! Highly recommended Assured the best!!!!👍👍👍👌👌👌
BN
blessing nwabor
Oct 1, 2025
1.0
I brought my car here for repair and was referred by my insurance but they didn’t fix the car well . The car wasn’t even cleaned upon arrival and had to wait for an hour . The girl in the middle on the front desk that works there should be fired by the employer . She doesn’t know her work . She called me saying the car is ready for pickup and that I didn’t need to pay any deductible which I ended up diong when I got there . False information and needs more training . The service was very poor . Another issue is they claim they have life time warranty and when the car starts having issues I went back the manager there what is name Karl he said I have to pay extra amount to fix the car . Please don’t know go to this shop even if insurance refer you there don’t go there . They are scam and they try to get what they want . They will want you to sign a form with them before they start reassessing the car . The other guy Dhar was very rude on my second day when I went there I was talking to him he walked out on me , he claim he give good customer service and he doesn’t very rude and arrogant .They know what they diong . I would suggest you use a different shop than coming . They make a whole lot of money from customers and insurance . They are scammers . I hope they end up not getting customers by the end of this year . Up until now my car is still not fixed well . PLS DO NOT COME TO THIS PLACE . If the insurance tell you to go this place tell the insurance that you have where you want your car to be fixed but definitely not this place as it is not recommended
JT
Jay T
Sep 30, 2025
5.0
Fantastic service. From receptionist, to the guy who assessed damage to my car, the person who repaired it and other staff.
Frequently Asked Questions About Assured Automotive
What types of automotive repair services does Assured Automotive offer?
Assured Automotive offers services including auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto painting, frame straightening, and paint repair.
What are the operating hours for Assured Automotive in Brampton?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Assured Automotive provide any guarantee on their repair work?
Yes, they provide quality workmanship backed by a Lifetime Guarantee.
What payment methods are accepted at Assured Automotive?
They accept American Express, Check, Discover, Mastercard, and Visa as payment options.
How long has Assured Automotive been serving customers?
Assured Automotive has been established since 1990, serving customers for over 25 years.
Where is Assured Automotive located in Brampton?
It is located at 57 Rutherford Rd S, Brampton, ON, L6W 3J3, Canada.
Which languages are supported at Assured Automotive?
They provide services in English.
Who owns Assured Automotive and how many locations do they have?
Assured Automotive is a subsidiary of The Boyd Group and operates over 80 auto body/collision repair facilities across the Greater Toronto Area, Southern Ontario, and the Ottawa region.
What nearby automotive service options are available around Assured Automotive?
Nearby automotive services include Vital Automotive Solutions for repairs, Krown Rust Control for rust prevention and auto detailing, Art in Motion Auto Care for detailing and repairs, Taggar Auto Repairs Bodyshop, RCCauto for repairs and tire services, NorthWest Auto Care offering repairs and oil changes, Ansa Auto Sales for car dealership services, and Orenda Auto for automotive repairs and parts.
Are there any nearby cafes or restaurants where customers can wait or grab a bite near Assured Automotive?
Yes, nearby options include Lunchbox Cafe & Catering and Cap's Cafe for coffee and meals, and Elsa's Lutong Bahay, a Filipino and Asian restaurant.
What nearby businesses might be useful for customers handling home-related tasks while visiting Assured Automotive?
Customers might find Target Home Renovations for painting and home improvement, West Point Flooring for flooring and contractor services, and E.Archdekin Plumbing & Heating for plumbing services nearby.