Assured Automotive

3.9
178 reviews

About

Auto Body ShopAuto Body RepairAuto Dent Removal ServiceAuto Repair Shop
Assured Automotive is a subsidiary of The Boyd Group, that operates over 80 auto body/collision repair facilities located through the GTA, Southern Ontario and the Ottawa region. Our vision is Customer 1st and we believe each and every customer should be treated with respect and attention.

Location

Assured Automotive
57 Rutherford Rd S, Brampton, ON
L6W 3J3, Canada

Hours

Reviews

3.9
178 reviews
5 stars
118
4 stars
12
3 stars
3
2 stars
2
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising the staff's friendliness and professionalism, while others report rude and unhelpful interactions.

Quality of Repairs

Many customers are satisfied with the quality of repairs, noting that their vehicles looked like new after service, but several others experienced issues with incomplete or poor repairs.

Communication

While some reviews highlight excellent communication throughout the repair process, others express frustration over lack of updates and poor responsiveness from staff.

Timeliness

Several customers appreciated the timely completion of repairs, but there are complaints about delays and extended wait times for service.

Warranty Issues

There are concerns regarding the lifetime warranty, with some customers feeling misled about its coverage and experiencing issues shortly after repairs.
  • NJ
    Nick Jari
    4 days ago
    5.0
    Someone hit me from back of my car and I go to Assured, and Wow! What a satisfactory services they provided. Really Impressive. Person name Patel served me really well. Also I got my car back today. They services and washed like a brand new car I just got from dealership. Really commendable. 👏👏👏
  • EH
    Elizabeth Haines
    Oct 3, 2025
    5.0
    Had an accident and they were great to deal with. Easy to talk to and very helpful. Thank you!
  • ED
    Eric Dungo
    Oct 2, 2025
    5.0
    Nice and friendly staff all good nice work more than to my expectation.very nice and smooth work!!!! Good job guys and thank you!!!! Highly recommended Assured the best!!!!👍👍👍👌👌👌
  • BN
    blessing nwabor
    Oct 1, 2025
    1.0
    I brought my car here for repair and was referred by my insurance but they didn’t fix the car well . The car wasn’t even cleaned upon arrival and had to wait for an hour . The girl in the middle on the front desk that works there should be fired by the employer . She doesn’t know her work . She called me saying the car is ready for pickup and that I didn’t need to pay any deductible which I ended up diong when I got there . False information and needs more training . The service was very poor . Another issue is they claim they have life time warranty and when the car starts having issues I went back the manager there what is name Karl he said I have to pay extra amount to fix the car . Please don’t know go to this shop even if insurance refer you there don’t go there . They are scam and they try to get what they want . They will want you to sign a form with them before they start reassessing the car . The other guy Dhar was very rude on my second day when I went there I was talking to him he walked out on me , he claim he give good customer service and he doesn’t very rude and arrogant .They know what they diong . I would suggest you use a different shop than coming . They make a whole lot of money from customers and insurance . They are scammers . I hope they end up not getting customers by the end of this year . Up until now my car is still not fixed well . PLS DO NOT COME TO THIS PLACE . If the insurance tell you to go this place tell the insurance that you have where you want your car to be fixed but definitely not this place as it is not recommended
  • JT
    Jay T
    Sep 30, 2025
    5.0
    Fantastic service. From receptionist, to the guy who assessed damage to my car, the person who repaired it and other staff.

Frequently Asked Questions About Assured Automotive

What types of automotive repair services does Assured Automotive offer?

Assured Automotive offers services including auto body repair, collision repair, dent removal, bumper repair, paintless dent repair, auto painting, frame straightening, and paint repair.

What are the operating hours for Assured Automotive in Brampton?

The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.