Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Aurora, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Aurora location today.
Location
Hours
Reviews
4.2
238 reviews
5 stars
167
4 stars
25
3 stars
12
2 stars
5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Arash and Tariq for their exceptional service.
Vehicle Availability
Several reviews noted issues with vehicle availability, including instances where customers were given different vehicles than reserved or had to wait longer than expected.
Rental Process
The rental process was generally described as efficient and smooth, with many customers appreciating the ability to reserve online and quick check-in/check-out.
Staffing Issues
Some customers expressed frustration over understaffing, leading to longer wait times and less personalized service during busy periods.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding poor customer service experiences, particularly related to handling insurance rentals and billing issues.
- SSSuperPecchiaNov 15, 20255.0It was very good customer to get my vehicle ready but we had to go 3 km away to pick it up
- ECEvan CambrayOct 18, 20255.0Great experience, very accommodating having the right vehicle ready delivered right to my car repair shop!
- RZReza ZareOct 11, 20255.0If you're looking for rental pickup trucks, this is the spot. Arash knows his stuff and gives you the best rates, plus he's super upfront about everything.
- AVamirmehdi vahediOct 4, 20255.0I rented a compact SUV, but they gave me a larger SUV for the same price. I interacted with Arash, who was very professional. I received wonderful service and support from him, and I highly recommend this branch
- RHRaymond HuntOct 2, 20255.0Sept.02, 20 As soon as I opened the door, I was seen, acknowledged, greeted with respect, and was on my way in no time, fantastic service. This is the kind of service that was once normal in Canada. I really appreciate the revival of manners and great service, let's only hope it rubs off on other companies. Until then Enterprise is my go to place. Thanks again
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Aurora, ON?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks for rental in Aurora, ON.
Where is Enterprise Rent-A-Car located in Aurora?
Enterprise Rent-A-Car is located at 15783 Yonge St, Aurora, ON L4G 1P4, Canada.
What are the operating hours of Enterprise Rent-A-Car in Aurora?
The rental location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I contact Enterprise Rent-A-Car in Aurora?
You can reach Enterprise Rent-A-Car in Aurora by calling +1 905-713-1242.
What payment options are accepted at the Aurora Enterprise Rent-A-Car?
The location accepts American Express, cash, checks, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Aurora offer airport pick-up service?
Yes, Enterprise Rent-A-Car in Aurora provides airport pick-up services for customer convenience.
Are there car wash services near Enterprise Rent-A-Car Aurora?
Yes, nearby you can find Splash Car Wash, Exterior Car Wash, and The Exterior Carwash Company for car cleaning and detailing needs.
What car rental alternatives are available near Enterprise Rent-A-Car in Aurora?
Alamo Car Rental is a nearby alternative for renting vehicles in the Aurora area.
Which automotive services and dealerships are nearby Enterprise Rent-A-Car Aurora?
Nearby automotive services include Highland GM Chevrolet Buick GMC, Highland Chev Buick GMC Cadillac LTD, and Highland National Leasing offering dealerships, repairs, and leasing.
What languages are spoken at Enterprise Rent-A-Car in Aurora?
English is the primary language spoken at Enterprise Rent-A-Car in Aurora.