Enterprise Rent-A-Car

4.1
604 reviews
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Business Details

355 Bayly St W, Ajax, ON
L1S 1P1, Canada
(905) 686-5587
https://www.enterprise.ca/en/car-rental-locations/ca/on/ajax-c282.html
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About

Car Rental AgencyVan Rental
Need a rental car in Ajax, ON? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ajax location today.

Location

Enterprise Rent-A-Car
355 Bayly St W, Ajax, ON
L1S 1P1, Canada

Hours

Reviews

4.1
604 reviews
5 stars
391
4 stars
79
3 stars
26
2 stars
16
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees providing excellent service.

Vehicle Condition

While many customers reported clean and well-maintained vehicles, there were several complaints about poor vehicle maintenance and cleanliness, including issues with wiper blades and unclean interiors.

Reservation Issues

Multiple reviews highlighted problems with vehicle availability and reservation accuracy, leading to customer frustration and dissatisfaction.

Response Time

Customers experienced long wait times for service, both in-person and on the phone, which contributed to negative experiences.

Mixed Experiences

While many customers had positive experiences, there were significant complaints regarding unprofessional behavior from staff and issues with billing and communication.
  • GC
    Genesis Cruz
    2 days ago
    5.0
    They are awesome! Efficient staff, cars are clean and always a great experience!
  • AD
    Anne Drysdale
    Nov 16, 2025
    5.0
    Ajax,location. Fast friendly service. Saved us money without having to ask. Staff there are excellent...and the car we got was great too!!
  • KC
    King Ceasar
    Nov 8, 2025
    1.0
    Stop firing your staff and making them overwork. The entire place is filled up with people waiting for vehicles, they’re clearly understaffed and overworked. The staff were nice this is a review for the people in charge t
  • VW
    Vincent Wang
    Nov 7, 2025
    5.0
    Very good prices for renting new cars. $35/day, unlimited km. Even cheaper than old cars on Turo.
  • NP
    Neaveatha Parameswaran
    Oct 30, 2025
    5.0
    I had a great experience renting a car here! The staff at the front were very friendly, professional, and made the process quick and easy. The car was clean and in great condition. Excellent customer service from start to finish — I’ll definitely rent from them again!
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Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Ajax offer?

Enterprise Rent-A-Car in Ajax offers car rentals, van rentals, luxury car rentals, and airport pick-up services.

Where is the Enterprise Rent-A-Car location in Ajax?

The Enterprise Rent-A-Car location is at 355 Bayly St W, Ajax, ON, L1S 1P1, Canada.