Enterprise Rent-A-Car

Reviews

• ML

  Madi Lynn

  Apr 2, 2026
  1.0
  The communication between the local office branch and the customer representative phone number given to extend the rental- could communicate better with each other, rather having a lack of communication and misunderstanding by assuming either customer had not spoken to anybody about extending the rental when in fact, I had been calling that number and speaking to a representative every other day is not every day to keep in contact with y’all in return I was treated as if I was trying to not return the enterprise vehicle when I had every intention to do so, and had a agreed with a customer representative each time I extended the rental because of this, I woke up and enterprise employee from the local branch had came to my home to tow the vehicle with my belongings inside if I hadn’t have woken up, I would have not even been able to obtain my belongings from the vehicle before it was taken. The enterprise departments and local branch office employees need better communication between the two when it comes to rental extensions for customers, especially when the rental is due to an insurance claim where they would be paid.
• SS

  Stephanie Sarff

  Mar 25, 2026
  5.0
  My sister, her 3 kids and I were stranded due to her transmission going out. We came from Texas and transmission went out in Tulsa, Oklahoma. We got to Enterprise and Bianca assisted us and was amazing! She knew what we had been through, she cared and got us set up. She was outstanding, went above and beyond to help us! Thank you Bianca and Enterprise!
• HH

  Holly H

  Mar 14, 2026
  5.0
  Kerry has assisted me with checking in and out several times. He is kind and efficient. When you look at the car to make sure its in good condition, he is always diligent with his review and happy to answer questions about the vehicle. Overall, he has great customer service skills and is a nice man. Thank you!
• MC

  Missy Carranco

  Mar 2, 2026
  5.0
  had an excellent experience from start to finish. Everyone I interacted with was friendly, professional, and truly helpful. The team was thorough and thoughtful, making the entire process feel smooth and stress free. From the phone calls prior to pick up, to the actual pick up and drop off, everything was handled efficiently and with care. I especially appreciated how responsive and understanding the staff was when I had a question about my deposit. They took the time to explain everything clearly and resolved it quickly. Overall, the experience was wonderful, quick, and easy. I truly felt valued as a customer and will absolutely use Enterprise again.
• DG

  Deaunte Guinn

  Feb 27, 2026
  5.0
  The Best Enterprise I’ve been to in the USA. They get you in and out quick, and the vehicles are clean inside and out. They showed complete professionalism from the branch manager to the employees. Keep up the great work and I appreciate this location.

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