Enterprise Rent-A-Car

3.9
375 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2228 E 11th St, Tulsa, OK
74104, United States
(918) 583-4880
https://www.enterprise.com/en/car-rental/locations/us/ok/downtown-tulsa-5152.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tulsa, OK? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Tulsa location today.

Location

Enterprise Rent-A-Car
2228 E 11th St, Tulsa, OK
74104, United States

Hours

Reviews

3.9
375 reviews
5 stars
225
4 stars
46
3 stars
17
2 stars
13
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and accommodating, others reported rude and unprofessional behavior from certain employees.

Reservation Issues

Several customers experienced problems with reservations, including double bookings and unavailability of reserved vehicles, leading to frustration and dissatisfaction.

Vehicle Condition

There were complaints about the cleanliness and condition of the rental cars, with some customers receiving vehicles that were dirty or had issues.

Overall Experience

While many customers had positive experiences with quick service and helpful staff, there were significant negative experiences that impacted overall satisfaction.
  • ML
    Me Lange
    Dec 27, 2025
    5.0
    Great service with a last minute reservation on a weekday in early Dec. My only complaint is that the Enterprise website didn't warn me that no cars were currently available but the local staff found one in a few hours.
  • LW
    Lauren Wilbanks
    Dec 27, 2025
    5.0
    This is the only location I will go to. The staff is so nice and accommodating always!! No other enterprise compares (: thank you for hooking us up today for our trip!
  • RC
    Rachel Nash (Camuti)
    Dec 23, 2025
    3.0
    Customer service and accountability is very much lacking on all levels
  • MP
    Miss Parker
    Dec 21, 2025
    5.0
    I'm always satisfied with my rental experience with Enterprise. I have never had a problem and I rent cars from them often. The process was fast and easy. The staff is always friendly, polite, and professional. Enterprise is my first choice and it does not take long to get my deposit back. Thanks Enterprise! 5 stars for me!
  • DM
    Debbie Moss
    Dec 9, 2025
    5.0
    ABSOLUTELY the BEST CUSTOMER SERVICE REPRESENTATIVES, PROFESSIONAL, KIND, KNOWLEDGEABLE & GREAT PATIENCE FROM MY RENTAL PICKUP AT THE ENTERPRISE DOWNTOWN LOCATION TO RETURN IN OLATHE KANSAS ON SANTE FE!!! AS A SENIOR LADY, I REALLY APPRECIATED THE ENVIRONMENT OF TRUST EACH REPRESENTATIVE CREATED !!!! AND MY FAMILY FELT COMFORT IN KNOWING I FELT THE TRUST IN ENTERPRISE ON MY TRAVELS. GOD BLESS
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Tulsa?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

Where is Enterprise Rent-A-Car located in Tulsa?

Enterprise Rent-A-Car is located at 2228 E 11th St, Tulsa, OK 74104.