Business Details
About
Towing Service Station
918 Wrecker Service provides 24/7 towing and roadside assistance in Tulsa, OK
Location
Hours
Reviews
4.6
1,658 reviews
5 stars
1,445
4 stars
33
3 stars13
2 stars17
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, kindness, and helpfulness of the staff, particularly highlighting individuals like Joe, Malachi, and Corey.
Response Time
Customers frequently noted the quick response times of the service, with many drivers arriving sooner than expected.
Professionalism
The majority of reviews emphasized the professionalism of the drivers, who handled stressful situations with care and expertise.
Communication
Several customers appreciated the clear communication from drivers regarding arrival times and the towing process.
Mixed Experiences
While many reviews were positive, there were a few complaints about rude customer service and issues with towing practices.
- IPIzzy P4 days ago5.0Tuesday November 18, My vehicle was disabled due to a transmission issue. Called AAA for a tow service, and Cody from 918 wrecker Service responded promptly to do the job. Showed up with confidence that he could do the nearly 200 mile job without any issue. Cody did an excellent job with incredible service. Very good guy,and was happy to help out. Highly recommend giving them a call if you are in the area, and having a bit of trouble.
- KFKejuante Frazier6 days ago1.0The people are unprofessional the guy drove off on me after he asked me if I had 205 because AAA wouldn’t cover it and I responded yes 3 different times but he obviously couldn’t do a a simple job. I ended up paying 150 to a different company and they didn’t even need to use a tow truck just a jack and blocks
- KKKennyNov 14, 20255.0918 Wrecker is absolutely the best wrecker company I’ve ever used and I have used plenty over the years. Everybody that I have dealt with there has been amazing to work with. I can set up an appointment with them for a couple of days away and they will be there on time or I can call them whenever I’m on the side of the road and they will be there quickly every time. I have dealt with Andy,, Cory and Rusty and everyone of them are a class act! thank you guys for everything!
- SGSelena GlassNov 13, 20251.0We live right next to this location. We were driving south down the road when we were nearly t boned by a incompetent tow truck driver. We were right in front of him when he started to pull out and lucky for my husband's instincts we were able to swerve out of his way. Thankfully no one was next to us or else we would of wrecked into someone else trying to avoid a Tow truck slamming into our 3 year old in the backseat. We immediately stopped and the driver drove off to whatever call they were headed to. Didn't stop to assure we were okay. We turned around and drove to the building and my husband went in to report this negligence. They only offered to their boss's number. They wouldnt answer his calls at first and when they finally did they refused to give us the Name of the driver for us to report to DOT as this person driving the tow truck obviously does not need to drive the semi truck if they cant even turn their head before pulling into oncoming traffic. We will never use their services and I will make sure no one I know ever deals with horrible service.
- TTTeylor TottressNov 3, 20255.0I had an excellent experience with Cory Roberts at 918 Wrecker! From the moment I called, Cory was professional, courteous, and incredibly helpful. He arrived quickly, assessed the situation with expertise, and handled my vehicle with care. His friendly attitude and clear communication made a stressful situation much easier. I highly recommend Cory and 918 Wrecker for anyone in need of reliable and top-notch towing services. Five stars all the way!
Frequently Asked Questions About 918 Wrecker Service
What services does 918 Wrecker Service offer?
918 Wrecker Service provides 24/7 towing, light, medium, and heavy-duty towing, tire changes, jump starts, unlocks, impounding services, and winch outs in Tulsa, OK.
What are the operating hours of 918 Wrecker Service?
918 Wrecker Service operates 24 hours a day, 7 days a week, offering 24/7 towing and roadside assistance.
Where is 918 Wrecker Service located?
918 Wrecker Service is located at 1026 North Mingo Rd, Tulsa, OK 74116, United States.
How can I contact 918 Wrecker Service?
You can contact 918 Wrecker Service by calling +1 918-794-3400 or emailing 918wreckerservice@gmail.com.
What payment options are accepted by 918 Wrecker Service?
918 Wrecker Service accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Which languages are spoken at 918 Wrecker Service?
918 Wrecker Service provides services in English.
What are some nearby automotive-related businesses to 918 Wrecker Service?
Nearby automotive-related businesses include Southwest Trailers & Equipment, RMR Auto Group, Team Motorsports, Brothers Auto Center, Torres realm grillz & tires, and Cristian's Body Shop, which can help with vehicle purchases, parts, and repairs before or after your towing service.
Are there any local parks near 918 Wrecker Service where customers can wait or relax?
Yes, Loving Park is a nearby public park where customers can relax or spend time while waiting for services from 918 Wrecker Service.
Is there nearby lodging or camping near 918 Wrecker Service for customers traveling with RVs or campers?
Mingo RV Park, a nearby campground and RV park, provides lodging options for customers traveling with recreational vehicles close to 918 Wrecker Service.
How can nearby educational or religious institutions be relevant for visitors to 918 Wrecker Service?
Nearby institutions like Phillips Theological Seminary and Airport Free Will Baptist Church might be points of interest for visitors seeking local community resources or services near 918 Wrecker Service's location.