Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of The Village, OK believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
236 reviews
5 stars
166
4 stars
24
3 stars
11
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of individual employees who provided excellent service.
Wash Quality
Feedback on wash quality was mixed; while some customers were satisfied, many reported issues with cleanliness and effectiveness, particularly regarding tire shine and overall dirt removal.
Vacuum Performance
Numerous reviews highlighted poor vacuum suction, with many customers expressing frustration over ineffective vacuum stations.
Pricing and Promotions
Customers appreciated the value of promotions like happy hour pricing, but some felt the overall cost was high for the service received.
Damage Claims
Several customers reported damage to their vehicles during washes and expressed dissatisfaction with the handling of claims and customer service follow-up.
- TMTeegan Mauter1 day ago1.0The vacuums SUCK; they are HORRIBLE. What a waste of money. The whole backside of my truck wasn’t washed and vacuum wasn’t even strong enough to pick up ANY hair! This is the WORST place I Ever been!
- BJBrandan James4 days ago5.0Great place to get your car washed friendly people great equipment
- FPFather Panther4 days ago5.0Well let me just say if it wasn’t for Ryan I would not have ever been a member of this great car wash service I use to just come in and use your vacuum services but he talked me into a membership with you guys and I have not regretted it one day. Give that man a raise he is one of best workers you guys have
- SCScot CurrierOct 18, 20251.0They didn't tell me about the special promotion 430 days free unlimited wash plan if you got the premium wash job. I had to notice it after I checked out and read it off of the billboard and then they would not let me do it at this visit. They said I would have to do it at the next one. I asked again. And then I get to the detailing area in the vacuum barely had any section. No bueno!
- TFTravis FrostOct 14, 20251.0Purchased the most expensive “Works” wash option because I wanted the tire shine. I went through, got to work, and the tires were not shined at all. I called and they said their protocol is to offer a second wash which really didn’t do that great of a job overall in the first place. I went back for a second wash, checked the tires before I left (they were wet of course but looked slick), but then after I got to work they had dried and were completely dull again (no shine at all). The photo was taken after the first wash - no tire shine and barely any cleaning - and it looked no different after the second wash. Other automatic car washes I have been to apply an actual shine product that lasts for many days. Tommy’s either uses a horrible tire shine product, or they are just spraying the tires with water. I called again and only asked for the extra $5 back I paid to get the tire shine as an option, but didn’t get an answer, and haven’t received a call back. I would recommend going somewhere else for your car wash.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in The Village, OK?
Tommy's Express® Car Wash is open daily from 7:00 AM to 8:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 10720 N. May Ave., The Village, OK, 73120, United States.
What car wash services and products does Tommy's Express® Car Wash offer?
They offer Rainbow Coat foam, Body Wax hot wax, Tommy Guard® protection, Red Hot Cleanser foam, and Tire Shine gloss coating, along with free vacuums, mat washers, and interior detailing kits.
Does Tommy's Express® Car Wash have a membership program?
Yes, customers can sign up for an unlimited membership program through the TommyClub App.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can customers contact Tommy's Express® Car Wash?
You can reach them by phone at +1 405-849-9368 or email at ok204@teamtommys.com.
Where can I download the Tommy's Express mobile app?
The Tommy's Express app is available on the Apple App Store and Google Play Store.
What nearby dining options can I visit before or after my car wash at Tommy's Express?
You can visit Papa Dio's Italian Restaurant and Wine Bar or Little Caesars Pizza for a meal before or after your car wash.
Are there nearby beauty and spa services close to Tommy's Express® Car Wash?
Yes, nearby options include Hair by Lisha Carter, JD Hair Design, and Reign Nail Studio among others for beauty and spa services.
Is there a convenient gas station near Tommy's Express® Car Wash?
Phillips 66 Gas station, offering gas and convenience store services, is located nearby for customer convenience.