Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of The Village, OK believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
243 reviews
5 stars
170
4 stars
25
3 stars
11
2 stars
6
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Ryan and Tristan for their exceptional service.
Wash Quality
Feedback on wash quality was mixed; while some customers were satisfied, many reported issues with incomplete cleaning and scratches on their vehicles.
Vacuum Performance
Numerous reviews indicated that the vacuums had poor suction, with many customers expressing frustration over their ineffectiveness.
Pricing and Promotions
Customers appreciated the value of promotions like happy hour pricing, but some felt the overall pricing was high for the quality of service received.
Management Issues
Several reviews mentioned dissatisfaction with management's response to complaints, particularly regarding damage to vehicles and lack of follow-up.
- JHjudd hadley5 days ago5.0Glad you all here in my new town.
- DWDaniel Wiedemann6 days ago1.0$25 and no one guides you in or pre sprays/ gets areas the wash normally doesn’t get.
- BGBob GassnerJan 3, 20264.0They do an excellent job. Only problem I've had is wheels don't always come out clean!
- JRJustin RitchieDec 24, 20255.0Ryan helped me today with our detail kit and was great. He is always here working hard!
- LTLisa TruongDec 4, 20251.0So disappointed in the management at this location. I took my brand new car here to get it washed. I come out and see a ton of scratch marks on my left side that can only be done with a repetitive motion. They wouldn’t take responsibility for it and said that they weren’t going to do anything. Asked to talk to a regional manager and they said they couldn’t give me a number, but still has not called me back. Would not recommend due to their lack of customer care.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in The Village, OK?
Tommy's Express® Car Wash is open daily from 7:00 AM to 8:00 PM.
Where is Tommy's Express® Car Wash located?
It is located at 10720 N. May Ave., The Village, OK, 73120, United States.
What car wash services and products does Tommy's Express® Car Wash offer?
They offer Rainbow Coat foam, Body Wax hot wax, Tommy Guard® protection, Red Hot Cleanser foam, and Tire Shine gloss coating, along with free vacuums, mat washers, and interior detailing kits.
Does Tommy's Express® Car Wash have a membership program?
Yes, customers can sign up for an unlimited membership program through the TommyClub App.
What payment methods are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can customers contact Tommy's Express® Car Wash?
You can reach them by phone at +1 405-849-9368 or email at ok204@teamtommys.com.
Where can I download the Tommy's Express mobile app?
The Tommy's Express app is available on the Apple App Store and Google Play Store.
What nearby dining options can I visit before or after my car wash at Tommy's Express?
You can visit Papa Dio's Italian Restaurant and Wine Bar or Little Caesars Pizza for a meal before or after your car wash.
Are there nearby beauty and spa services close to Tommy's Express® Car Wash?
Yes, nearby options include Hair by Lisha Carter, JD Hair Design, and Reign Nail Studio among others for beauty and spa services.
Is there a convenient gas station near Tommy's Express® Car Wash?
Phillips 66 Gas station, offering gas and convenience store services, is located nearby for customer convenience.