Zips Car Wash

4.2
961 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
8300 S Western Ave, Oklahoma City, OK
73139, United States

Hours

Reviews

4.2
961 reviews
5 stars
645
4 stars
117
3 stars
65
2 stars
38
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff members like George and Chris received high praise, while others were reported as unhelpful.

Operational Issues

Frequent complaints about the car wash being closed or equipment being out of service, leading to customer frustration.

Cleanliness and Quality

While some customers praised the cleanliness of their cars post-wash, others reported poor wash quality and malfunctioning equipment.

Staff Friendliness

Many customers noted the friendliness and helpfulness of staff, particularly mentioning individuals like Chris and Jason.

Membership Concerns

Issues with membership cancellations and billing practices were highlighted, causing dissatisfaction among some customers.
  • JS
    JENNIFER SOLIZ
    Nov 7, 2025
    5.0
    They do a super job..
  • SF
    Shauna Feeback
    Oct 22, 2025
    1.0
    I had a membership over the summer but as we have gotten more towards winter I hadn't used my membership but once in the past month. So I went and canceled my membership, planning on returning as a customer next year. Surprise surprise a couple days later I'm charged the membership fee! So I proceeded to call customer service and ask for a refund, as surely this was a mistake. Long story short, the CS rep was not very helpful and when my case was escalated to the refund department I was cited fine print that memberships had to be canceled 7 days prior to the renewal date or they would still be charged. I received an email, final decision no alternate recourse. Well.. ok. So much for good customer service. I hope you enjoy your $25. I wont be a return customer. And as i work in the service industry and interact with a minimum of 150 customers a day with dozens of daily regulars....I'll be passing the word to use another company as the customer service at Zips leaves quite a lot to be desired.
  • JJ
    Jacob
    Oct 15, 2025
    1.0
    This car wash is never open. The sign says 8a-8p. There are employees here, but I have been here 5 times between 8:30a-11a and there are always cones in front of the drive through lanes. This is so annoying.
  • LM
    Lexi Mitchell
    Sep 11, 2025
    5.0
    George was the individual who assisted me. He was very kind and helpful! Overall, wonderful customer service. Definitely planning to go here again when I want a quick and efficient car wash.
  • PR
    Penelope Ruiz
    Sep 6, 2025
    5.0
    George. Took such good care of us. I was having a hard time with the initial pay machine. His patience, placement conversation and accurate information is what make me and my family go back to ZIPS. Thanks, George Penny

Frequently Asked Questions About Zips Car Wash

Where is Zips Car Wash located?

Zips Car Wash is located at 8300 S Western Ave, Oklahoma City, OK 73139, USA.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM. On certain holidays like December 24 and 31, it operates from 8:00 AM to 5:00 PM, and it is closed on November 27 and December 25.