Zips Car Wash

Reviews

• DL

  DELANA LATRICE

  3 days ago
  1.0
  Poor service. I paid $18.00. I wasn't notified before entering that the dryer wasn't working properly. My windshield has a film on it from the chemicals, paid for tire shine which didn't happen. This is ridiculous. $18.00 down the drain. I asked for another wash or a compromise for the bad wash and was told " No, I'm just following the rules". If we pay for services, we should get the service. The reviews sent me here. I will not return. My car was still dirty and wet, I had to dry it myself and wipe the dirt off the brushes should have gotten. My car was dirty from the rain yesterday. I only came her because I have a busy weekend and thought I'd get a head start. The car wash by my home cost $15.00 for a great wash, no hand drying. Next time I'll sacrifice my time and stick to where I know I'll be happy. Learn how to take care of customers
• KB

  Kindra Bradley

  Dec 31, 2025
  1.0
  Literally the worse car wash. Don’t go here unless you want to pay for dents and scratches all over your car oh and left over soap vacuums don’t work either so expect your car to look worse than it ever has and decrease in value
• JB

  Jan Bush

  Dec 30, 2025
  5.0
  Great customer service. My car is clean. I just got the least expensive wash and it did a great job. I had parked under a couple trees that are popular with the birds. Their markings are all gone now thanks to Zips.
• CM

  chris morrison

  Dec 19, 2025
  1.0
  RipsYouOff! Er, I mean, zips car wash is a scam. Used to be a good product with good service. Now they suck. Yesterday I got the $12 wash and my car was filthy afterwards. Today, like an idiot, I came back for the $30 wash. Still filthy! It was the same wash! No hand scrubbing like they used to do. No dry or polish like they used to do. Soaking wet, filthy car is all I have to show for it. If the car looks dry in the photos, it’s because I’d driven to another location already.
• NM

  Nicholas Miller

  Dec 17, 2025
  1.0
  Paid 18 bucks for a basic plus wash. Had a giant bird turd on my windshield and hood. Pretty basic requirements for a good car wash is to get bird poop off your car. Not here! I asked the attendants to spray that spot as is customary at almost every car was Ive been too. Was told they dont provide that service at this location, and other select locations. WEIRD. Its a basic part of getting bugs and road grime off the front. Nope. Was told he could spray it with a de-greaser. That didnt work. The wash was insufficient to get all the bird poop off BOTH the windshield and hood. I pulled back around and was told I should have upgraded. (I did) The "manager" said that was the reason it wasnt clean. They use more soap/acid on their $30 premium or platinum wash. I said I dont want acid on my cars paint! She well its acid but not acid. Lol. WHAT? After a few back and forth, where they never offered another run through, I just asked for my money back. Mind you thisis a first time experience! Never used a Zips. EVER. Took 2 people and almost 10 minutes just to get my refund via CC. This carwash is a joke! Also why was there (2) 55 gallon drums of what was clearly labeled off road diesel fuel on the side walk just outside of the office window. Seems weird. Maybe its that acid/not acid she referenced. I would stay as far away from this car wash and chain as possible! Just found a brand new hood scratch! First car wash for a new, to me car! If I could give 0☆ I would have! BUYER BEWARE

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