RV Parts & Installation at Camping World

Reviews

• JW

  Jeff Wedig

  Dec 4, 2024
  1.0
  I would caution anyone from using these guys. After shopping for and being told/confirmed that the unit we were interested in was rated to tow 8000 pounds (we specifically were shopping for a class A that would pull 8000) the deal was done. We took the unit on a trip from Oklahoma to California the next day (as was the plan). We quickly realized that the generator wouldn't run which means the large AC units in the rig wouldn't work. So there we were, in the desert, in August, with elderly family members with no AC and 105 daytime temps. We were told that the camping world in Amarillo could help but they failed to mention it had been permanently closed down. We pushed through to Albuquerque hoping they would be able to repair the generator but they blew us off and were absolutely no help whatsoever. Anyway, after the trip, we brought the unit back to CW to have the appropriate hitch installed as was agreed during the purchase. They kept it for almost 3 months, called and said it was ready, it most certainly was not. That's when the service manager mentioned that this unit was only rated for 5000 pounds and he wasn't sure why we asked them to put a 8000 hitch on it. The interesting thing was, instead of installing an 8000, they actually installed a 10k. That was when we realized that these guys were playing games and honestly I think they were hoping we would leave with the 10k hitch on it so they could void the warranty. When I approached the GM about what I believe to be a fraudulent sale, his "recommendation" was that I could trade in the unit they sold me on another unit and take the $25k hit in depreciation and eat the $7500 in TTL that I had already paid the state. I was on the phone with my attorney before we left the parking lot. Corporate explained they would need 30 days to "investigate" before they could discuss options. 3 days later, they called my attorney and offered to let me trade in this unit for the full asking price. It would seem as though the "investigation" showed them that I had been bold face lied to (as the salesman admitted to on the same day we met with the GM). I'm not interested in trading and refuse to do business with a company that is so willing to lie to their customers. My attorney is already involved, I'm in the process of leaving reviews in as many places as I can find and my fraud complaint will be filed with the Attorney Generals office by end of day. Proceed with caution folks, there are Facebook pages FULL of people that have been ripped off by these guys. Literally 10's of thousands.

Frequently Asked Questions About RV Parts & Installation at Camping World