Enterprise Rent-A-Car

3.8
319 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Oklahoma City, OK? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Oklahoma City location today.

Location

Enterprise Rent-A-Car
1615 N Broadway Ave, Oklahoma City, OK
73103, United States

Hours

Reviews

3.8
319 reviews
5 stars
197
4 stars
30
3 stars
11
2 stars
9
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly Imani and Barrett, for going above and beyond to assist with their rental needs.

Reservation Issues

Several reviews highlighted problems with reservations, including cars not being available despite confirmations, leading to frustration among customers.

Vehicle Condition

Customers reported mixed experiences regarding vehicle conditions, with some noting cleanliness and maintenance issues, while others were satisfied with the cars provided.

Professionalism

While some staff were commended for their professionalism, others were criticized for being rude or unhelpful, indicating inconsistency in service quality.
  • JG
    Joe g
    3 days ago
    5.0
    This is pertaining to the location at 1615 N Broadway. OKC. Picking up a car after an automobile accident is sometimes a frustrating experience, especially when dealing with insurance well, this location was super and very helpful the manager Zach and Aliana were so kind and helpful. Assured my insurance was in place. Put me in a nice car similar to what I was driving. Perfect experience! Returning I needed a ride to get my car at my repair shop. Cole was so helpful getting me checked in and making sure I wasn’t charged and all was taken care of. He driven me across town in heavy traffic This young man said he’d been with the company 7 months! I haven’t seen that kind of respect and professionalism and overall customer service, anywhere, in a very long time! I saw him interact with other customers. I saw him show respect to his fellow employees, and I saw him being so polite on the telephone with another customer!I hope Enterprise knows what a jewel they have in Cole!
  • EC
    Estela Chao-Reza
    Dec 31, 2025
    5.0
    Such friendly customer service and timely processing of rental car. Imani is so kind and very thorough in explaining the information needed when renting a car!
  • LL
    Logan Lambert
    Dec 27, 2025
    1.0
    Very rude. Denied me my car rental but yet I've rented from Enterprise by the airport with no problems. The manager? (White guy with tattoos) Drove to south meridian and they are always the best.
  • TG
    Thomas Gonzales
    Dec 17, 2025
    5.0
    So I called to find a rental after calling several other enterprises and didn't really get the help i needed, But at this location, the representative Imani actually took that step forward and helped me with what I needed, I would highly recommend going to this location and speaking with Imani. Thank you so much Imani
  • DD
    dallas dye
    Dec 5, 2025
    1.0
    They took my reservation, canceled 4 hrs later, hung up on me while trying to call, put me on hold and then hung up again 4 different times. I eventually got a hold of Nina at a different branch and she got things lined out. It's 2025, figure out technology where your employees do not have to call customers who have spend time deciding to use your business for a rental company and explain that the reservation is not available. No one wins in this scenario.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Downtown Oklahoma City offer?

Enterprise Rent-A-Car offers a wide range of vehicles including car rentals, van rentals, luxury cars, and provides flexible rental options along with airport pick-up services.

What are the operating hours of Enterprise Rent-A-Car in Oklahoma City?

They are open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and are closed on Sundays.