Enterprise Rent-A-Car

3.9
487 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Oklahoma City, OK? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rockwell Avenue location today.

Location

Enterprise Rent-A-Car
8000 N Rockwell Ave, Oklahoma City, OK
73132, United States

Hours

Reviews

3.9
487 reviews
5 stars
295
4 stars
50
3 stars
22
2 stars
27
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals who provided exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including instances where customers arrived for reserved cars that were not available.

Rental Experience

While many customers reported smooth and hassle-free rental experiences, there were notable complaints about long wait times and disorganization at the location.

Cleanliness and Condition

Some customers reported receiving vehicles that were not clean or well-maintained, leading to dissatisfaction.

Communication Issues

There were multiple complaints regarding poor communication, including being placed on hold for long periods and receiving conflicting information about reservations.
  • SF
    Summer Fields
    Dec 29, 2025
    2.0
    This Enterprise does not work well with insurance companies. Twice I’ve had a reservation and they didn’t have the vehicle that the insurance company reserved. They also don’t let you know until you’re ready to pick up your vehicle, so then you’re stuck trying to find another Enterprise that has what you need. I talked to a girl today that was very unhelpful and transferred me to another Enterprise without even confirming that’s all I needed. I was in the middle of asking a question then started hearing hold music. Don’t book at this one!
  • CG
    Crystal Griffin
    Dec 29, 2025
    5.0
    Customer Service is GREAT at Enterprise!!!!I will not rent from any other Car Rental Place
  • KH
    KirkandKat Harbert
    Dec 18, 2025
    5.0
    the Rockwell location is the best car rental experience I’ve ever experienced. I have to rent a car often, usually just for the day- they know our situation and are always so helpful to get me in an auto that fits what I need. everyone I’ve dealt with at this location is so personable and friendly. a pleasure giving them our business.
  • NH
    N Henson
    Dec 14, 2025
    1.0
    Like to keep you on hold untill you give up or their work day runs out. Have tried 3 times this week to reach someone to rent a car. Seems like they have a lot of business and don't need more or they don't care. I am not sure because I can not reach anyone.
  • BM
    Blake moreland
    Dec 13, 2025
    1.0
    After waiting an hour after my scheduled pickup appointment I was told they were bringing a Mercedes around for me although I booked a full size sedan. When I brought the vehicle back and reviewed my receipt I noticed they charged me the premium price for 2 weeks that I didn't ask for or approve the upcharge.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Oklahoma City offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car at 8000 N Rockwell Ave?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.